“Everything was fine but some items need attention.
Difficult to find. It is not clearly marked on the approach to the airport where you come across a sign saying long stay car park pointing in two different directions! No indications for Park and Depart. The postcode given takes you to the fire station. We found it by guesswork and chance.
When you are unfamiliar with the airport finding the bus stop at the terminal is not very easy (not well marked).
The minibuses for the shuttle are not ideal. The minibuses don't have a big capacity but the driver just waits until the bus is overflowing with luggage in the aisles. Took 30 mins outward and back from the terminal with waiting time, which is not great. These things could easily be fixed with a little attention to detail.
No problems with the parking and the car park itself.”
“The parking proved okay value for money and the lot was well illuminated. The service phone outside the airport is very easy to miss and could be improved by additional signage. My biggest negative feedback is the fact you have to stand outside the airport in the wind and rain with no shelter what so ever waiting for the bus to pick you up. This is not acceptable but typical of Aberdeen rip off airport. Both drivers were really friendly and helpful.”
“Good, low price service and allowed me to exit the carpark at no extra charge when my connecting flights were delayed - 8 hours in total. The bus service needs to be more regular though. Following my 20 hour return journey, I waited for nearly 30 minutes at ABZ before calling the car park to find out what was happening. Only then did the bus decide to turn up. They need to address this or they will lose customers.”
“Positive
Good value
Plenty of available parking spaces
Self park
Negative
Wait of 45mins for the minibus to arrive, no information available on bus times. I pressed the help button to be told traffic is busy. Didn't seem very busy to me.
Perhaps I just missed a bus, but there is only one bus doing the circuit to the airport
Leave plenty time and this car park is a good option.”
“We had to wait 15 minute for a bus from the car park due to their being only 1 driver working. The traffic was snarled up and we ended up missing our flight. Note to oursrelves - give ample time if travelling from Aberdeen airport due to road works at this time.”
