abroco.com Reviews

4.8 Rating 552 Reviews
A
Happiness Grade
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About abroco.com:

Unrivalled products, unrivalled service. The exclusive suppliers of ATOM™ gaming chairs, abroco Ltd is a fully independent UK based online retailer, fast building a solid reputation for delivering a seamless shopping experience. With Live Chat available every day answered by real humans (no bots), email enquiries responded to within under 2 hours, flexible & secure payment options, premium products & Free express delivery on all purchases. There's more, abroco take full ownership of after sale care, directly operating ATOM's 24 month product warranty, offer a 30 day money back guarantee on all orders & have in place a highly trained customer service team to manage the entire process.

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Email:

info@abroco.com

Location:

Southern Cross,
London Road,
Kent,
United Kingdom

A

Customer Service - Good

94.35%
Industry Average
Great service and great quality of product
posted 2 years ago - Cameron All****
Very good quality and very sturdy chair. Comfortable and good value for money. Great service with super fast delivery. Fairly easy to assamble.
posted 2 years ago - Mathe E****
I contacted Abroco due to a issue/fault i was having with the frame of the backrest, i sent evidence via video and images. Got a timely response, had it replaced within a week. Great service.
posted 2 years ago - Ashton C****
Bought ATOM GT chair July 2020, a time where lockdown caused havoc, the delivery was quick and prompt. Rating brought down by the fact the main part of the chair the "premium leather" split within a year of purchase, and after consulting customer service I was brushed away saying I should purchase my own PU repair kit.
posted 2 years ago - Craig Ta****
First of all the actual service we had was exceptional, it was the product we were disapointed with.
posted 2 years ago - Raquel Th****
We had a breakage of part of the chair, which was not down to the failure of the Chair. On contacting Abroco we got immediate guidance on the spare part required and fitting instructions. Product arrived within 3 days and was fitted as simple as the instructions suggested Great customer service, thanks
posted 3 years ago - Perry Gla****
After couple of days of use I can confirm that this is an amazing product, though might not fit to everyone. I'm also certain that you won't get equal comfort and quality for the same price anywhere else, not with the free one day delivery. The customer service is also amazing due to quick response time and benevolence. I highly recommend this chair and you should do a little bit of research about what are you buying.
posted 3 years ago - Anony****
Excellent service and quick delivery
posted 3 years ago - Mr. Adam Willc****
Delivery was extremely fast and chair is very comfortable and pretty easy to put together. What most impressed me was the after care. I had a issue with a handle and the replaced very fast with great customer service. Highly recommend abroco !! A quality chair a lot cheaper then rivals
posted 3 years ago - Steve Chur****
I love the customer service, it's second to none, only thing is that my part was delivered to my old address and I can't get it back so I am without my needed part, nether the less, the customer service is second to none, speedy replies, and helpful where they can be!
posted 3 years ago - Morgan Donn****