“As a new international subscriber there is always a little apprehension especially with cost and exchange rate.
I have reached out to the team and they have been so helpful. I am looking forward to receiving my boxes, thank you”
“I love all the tee shirts, and have been going through and buying all the previous ones in my size! There has been a number of issues with my shipments unfortunately, but the staff have been great with making things right.”
“The creativity and uniqueness of their boxes is amazing! It helps to make your home a little more magical. I’ve always gotten my order very promptly, with no issues. The prices for everything seem fair - for the quality and creativity of the items you’re getting it’s a bargain.”
“I have put off writing this review because I was hoping to resolve the situation successfully. However, after almost a month of back and forth trying to get my complete order, I am beyond frustrated. I ordered 5 shirts at the end of April but only received 2 of the shirts (one was not even the size I ordered). I quickly sent a message to get this resolved, Four days later, I got a message asking for shirt sizes. Again, I responded very quickly. Again, I waited a week to hear back, and I was given a sob story about how busy they are. I was also told that they no longer had some of my shirt sizes. I suggested doing 2 different sizes. Again, I waited for three days to get a response. I was told that they had to see if one of the sizes was still available, and that they would get in contact with me within 24 hours. That was a week ago. I have sent two more messages with no response. At this point, I just want the products that I paid for, and I will never order from this company again. They are obviously incompetent, and they have no clue how to do customer service.”
“I placed an order for the first time almost a month ago and it has been an awful experience ever since. I received my order for an upcoming trip and 3 of the 5 shirts were missing. The shirts are now out of stock and can’t be replaced in the original size ordered. I have now tried to reach out to Customer Service several times with an easy resolution to this with no response. This is very disappointing and will probably be the last time I order after this experience.”
“So glad we found this company. Excellent, friendly, and professional customer service! Clara has been great the few times I have reached out to her. The products are very high quality, unique, and fun! We look forward to receiving our boxes/orders and love the surprises within.”
