“There was an issue with my order, which is understandable-- but it took far too long for support to handle it. It was eventually resolved, but they need to improve their support service.”
“The first account I bought didn't work but the customer service was quick to fill the issue. The account was immedietly sent after purchase and I was able to have the account under my email.”
Hey,
I remember we had a talk about this in the live chat. Unfortunately, you decided to contact us after spending your BE on the account. We happily would have replaced your account in the case of missing BE. If something is wrong please contact us right away and we will take care of it. As for champs, we decided to not buy any champs on the BE accounts. This way you can spend the BE on the champs that you actually want, instead of us forcing the champs on your account.
All the best
John
“Everything with the account was pretty good. Fast delivery, easy order just a little less blue essence than I paid for. About 5k short but it’s fine I guess.”
