Ace Safetywear Reviews

Name: Ace Safetywear
Address: Emberton House, Yeomans Way, Bournemouth, Dorset
Rating: 4.68

4.7 Rating 1,216 Reviews

93 %

of reviewers recommend Ace Safetywear

4.7

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01202 240004

Email:

sales@ace-safetywear.co.uk

Location:

Emberton House,
Yeomans Way,
Bournemouth
Dorset
BH8 0BP

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Ace Safetywear 5 star review on 16th September 2024

Stephen Ramsden

Ace Safetywear 5 star review on 25th October 2023

MISS JANA SAMUELOVA

Ace Safetywear 5 star review on 13th May 2023

Stelios Kourentzis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good value supplier ... and the goods (V12 safety boots arrived in two days!) were perfect in condition and well packaged.”

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Posted 10 months ago

“Good prices, quick despatch and delivered when predicted! What more could you ask for from online service?”

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Posted 10 months ago

“Very easy to order and pay online. Speedy delivery too. Great service.”

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Posted 10 months ago

“Helpful and friendly staff, quick delivery when in stock”

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Posted 10 months ago

“Great service, courier company they use were spot on and of course the products are great too.”

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Posted 10 months ago

“Ordered two weeks ago and still no update or communication about the delay. Delays happen, but being completely ignored as a customer is not acceptable. Very disappointing service.”

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Posted 10 months ago

Thank you for your feedback, Jurgita. We sincerely apologise that you were not contacted sooner regarding your order. We understand how frustrating it is to feel ignored, and this is not the level of service we aim to provide. We are currently investigating internally to understand why this happened and to prevent similar occurrences in the future. In the meantime, we have reached out to you directly with more details about the delay and advised when new stock will be available from the manufacturer. Again, we’re very sorry for the inconvenience caused and want to assure you that we will work closely with you to resolve this matter to your satisfaction. Thank you for your patience and understanding. Ace Safetywear

Posted 10 months ago

“Great service, nice and easy and on time delivery”

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Posted 10 months ago

“Fast to ship and exact product I’ve been looking for. Thank you.”

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Posted 10 months ago

“Speedy service. Cracking boots and great quality. Haven’t given them a big test yet but I’m confident they’ll do the job really well based on first go!”

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Posted 11 months ago

“Top safety boots, very comfortable.”

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Posted 11 months ago

“Only just been delivered today! therefore delivery system judged to be poor. The safety boots are as ordered but there was only ONE PAIR OF GLOVES in the boot box not the pack of ten ordered and paid for.”

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Posted 11 months ago

Thank you for sharing your feedback. We’re very sorry for the inconvenience you experienced. Your order was dispatched on time, but unfortunately, there was an unexpected delay with the courier, which we understand caused frustration. Additionally, we sincerely apologise for the system error that resulted in only one pair of gloves being shipped instead of the pack of ten you ordered and paid for. Please be assured that we have already reached out to you directly to resolve this matter to your satisfaction. It’s never our intention to let our customers down, and we truly appreciate you bringing this to our attention. When issues arise, we do our best to resolve them promptly and fairly. Thank you for your patience and understanding. Ace Safetywear

Posted 10 months ago

“Nice and comfortable”

Ace Safetywear 5 star review on 2nd December 2025

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Posted 11 months ago

“Haven't received them yet so can't write a review”

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Posted 11 months ago

Thank you for your feedback. We’ve spoken with you directly and checked with our courier, who has advised that delays have occurred due to the increased volume from Black Friday sales. They have apologised for the inconvenience. We’ve confirmed your delivery is scheduled for today and have sent you the tracking details. If you experience any further issues, please contact us directly. We sincerely apologise for the delay and want to assure you that we take these matters seriously and escalate with the courier whenever possible.

Posted 11 months ago

“Quick postage, everything like described, highly recommended”

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Posted 11 months ago

“Excellent”

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Posted 11 months ago

“Nice comfy boots”

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Posted 11 months ago

“Very good wellies”

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Posted 11 months ago

“Still no boots after a week. Have bought from in the past. Not again.”

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Posted 1 year ago

Thank you for your feedback, and I’m truly sorry to hear about the delay in receiving your boots. We understand how frustrating it can be when an expected delivery doesn’t arrive on time. I want to assure you that your order was dispatched and is currently with the courier. Unfortunately, it appears there has been an issue on their end which has caused a further delay. We are now escalating this matter directly with the courier to find out what has happened and to ensure your parcel is delivered as soon as possible. We’ll keep you updated with any developments. Please accept our sincere apologies for the inconvenience caused. Your satisfaction is very important to us, and we appreciate your patience while we work to resolve this. Kind regards, Ace Safetywear

Posted 1 year ago

“Excellent price, excellent communication and fast delivery”

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Posted 1 year ago

“Very happy”

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Posted 1 year ago

Ace Safetywear is rated 4.7 based on 1,216 reviews