Ace Safetywear Reviews

Name: Ace Safetywear
Address: Emberton House, Yeomans Way, Bournemouth, Dorset
Rating: 4.68

4.7 Rating 1,215 Reviews

93 %

of reviewers recommend Ace Safetywear

4.7

Based on 1,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01202 240004

Email:

sales@ace-safetywear.co.uk

Location:

Emberton House,
Yeomans Way,
Bournemouth
Dorset
BH8 0BP

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Ace Safetywear 5 star review on 16th September 2024

Stephen Ramsden

Ace Safetywear 5 star review on 25th October 2023

MISS JANA SAMUELOVA

Ace Safetywear 5 star review on 13th May 2023

Stelios Kourentzis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had been looking for some shoes to wear in the garden whilst working for a while. But these are like dragging a brick around with you they are so heavy. The opening is also a tad tight for me I struggle to get into them. Problem with buying online I guess. I also need to read the returns instructions in future before purchasing anything online.”

Helpful Report

Posted 4 years ago

“Every year I normally purchase either a pair of work boots or trousers. On each occasion I have placed an order with Ace, I have had to email/phone up to find out what is happening with my order, as there is never confirmation/correspondence that my order has been processed and sent. It seems that unless you get in contact with them, your order doesn’t progress (whether this is a technical problem or human error?) As stated on their website, the boots I ordered should have been delivered to me in 2/3 days, however this time it took 8 days! And this is like this every year I place an order! Just not good enough! I am now reluctant to use Ace safetywear in the future because of these bad experiences”

Helpful Report

Posted 4 years ago

“Hi I'm not happy because I'm still waiting for my item and I was told that will be with my yesterday but nothing comes so I would like to know what going on please”

Helpful Report

Posted 5 years ago

“Ordered boots on 27th April. Still waiting”

Helpful Report

Posted 5 years ago

“When my order arrives I would be more than happy to write a review. But until then I am still waiting. We all know what Ace Safetywear will blame the delay on so I will not mention it. I cannot recommend this company in fact if my order does not arrive soon I will be claiming my money back.”

Helpful Report

Posted 5 years ago

“Ordered some safety wellies turned up a month later. Tried to contact them about 2 weeks after ordering but no reply at all.”

Helpful Report

Posted 5 years ago

“Not very good at the moment ace safetywear because I haven’t received them yet and I ordered them 10 days ago I realse these are difficult times but I’ve had no contact from you at all and I’ve ordered another pair from one of your competitors”

Helpful Report

Posted 6 years ago

“£4.85 for shipping and they took over a week to arrive. Such a small and light item (beard snoods) they should have arrived 1st class for that price. Very disappointed.”

Helpful Report

Posted 7 years ago

“15 pounds for the delivery was extortionate”

Helpful Report

Posted 7 years ago

“Very disappointed that there isn't a return policy in place for either exchanged or returns. In my case an exchange which ended up costing me £11.17 due to the side of ur packaging. The delivery driver decided to delivered to the wrong neighbours address of my request.”

Helpful Report

Posted 7 years ago

“Never got my pants deliverey lad left them where thay got stolen”

Helpful Report

Posted 8 years ago

“no delivery and no information given .remained at home all day after delivery people said they would send information and delivery time. am delivery”

Helpful Report

Posted 9 years ago

“Have sent back as to late getting to us”

Helpful Report

Posted 9 years ago

“Called to confirm an item was in stock and would be delivered within a certain timescale. This was confirmed and the item was ordered online within minutes. Less than an hour later I received a phone call stating that the item was in fact out of stock, and that the pricing was wrong on the website. It was supposed to be £40 more expensive. Funny how the item suddenly became out of stock.... shocking.”

Helpful Report

Posted 9 years ago

“Placed a order for two pairs JCB safety footwear on Monday June 6th, on Thursday June 9th I sent a e-mail asking when the order would arrive to which I received a reply stating there had been a stock problem and we would receive our order the early part of the following week. ( week commencing Monday June 13th ) I was about to give up hope and ask for a refund when the boots did eventually arrive on Tuesday 21st June”

Helpful Report

Posted 10 years ago

“thought I was buying 2 packs of 100 gloves and only got 2 pairs”

Helpful Report

Posted 11 years ago

“I placed an order for two pairs of Rigger boots. when my parcel came i got two pairs of normal boots and an invoice which said rigger boots…. will not be using this site again. when you order working boots its because you need them for your work not a night out so you would expect to receive the correct item..”

Helpful Report

Posted 11 years ago

“very late delivery on items showing as in stock! would not use again”

Helpful Report

Posted 11 years ago

Ace Safetywear is rated 4.7 based on 1,215 reviews