“I opened an Account with few months ago, I traded only 2 times as a normal trader would do, I placed a withdrawal, it took days, no response no approval, next thing the staff did, he called me and told me My account has been BLACKLISTED, I then asked why would my account be blacklisted without no reasons given or any justifications, Next thing he shouted why would I come to trade with them with 9000$ and make a profit of 25,000$, I was really shocked, at that statement, also his sudden change of attitude, shouting what was is GAIN! From Managing My Account, then I knew this was a game, as he me to played me into his acemarkets Hand.
After this happened, I tried contacting customer care and support department several times on the status of my withdrawal, they kept saying my withdrawal is in progress and would be approved soon as it’s a big amount I am trying to withdraw, that I need to wait that my withdrawal has been received and will be processed shortly, but never came through.
I was so worried and devastated, sent an email to acemarkets compliance department regarding the issue countless times, no responses, few weeks after they did, they sent an email saying they would carry out an investigation and get back to me on what happened they never did until i had to find a way out by contacting fosterboon, org who helped me in getting my money back. They fought for me”
