A Choice Reviews

“ They charged my card twice for the deposit amount, and I had to phone twice to get this over charged amount refunded, each time sitting on hold for 20-30 minutes. ”

“ I will be pursuing a full refund of the £792. ”

“ They cancel my policy because I move to Northern Ireland. Then spoke to a Gentleman, he said they will refund my money in 1 month . Now over 3 months didn’t get anything back ! ”

“ Sent paper work they asked for 3 times each time showing I’d sent it. Very rude to me and my daughter. they cancelled insurance after paying another instalment,, was told they would refund ur, now they are trying to charge us more money but won’t say what for. Very rude con artists ”

“ My daughter took out car insurance with this company, she moved house, about 10 miles down the road, and they cancelled her insurance via e mail! They give her seven days to find alternative insurance but said it would be 30 days before she got her refund! They are the worst insurance company I have ever dealt with, they even tried to charge her £50. ”

“ Tried to cancel my insurance, after trying to get through for 3 days I finally got through and manage to cancel my insurance. The lady said on the phone that I would be due a refund which can take up to 30 days, In the end I ended up losing my refund and lost out on £70 The company is a joke and you need to talk to about 4 people before you start getting somewhere. Avoid. ”

“ The customer service was wonderful but information hadn't been passed between close premium finance and A Choice properly as close brothers still took money from me and once they were informed they could then see that A Choice had cancelled my policy for me and then they refunded me. I understand mistaks happen but it can be stressful for some people. ”

“ They were then unable to tell me over the phone if I was due a refund or if I had to pay a settlement figure they told me they would write to me it’s been 4 days and still no letter. ”

“ In a result of that they’ll refund you your money but keep a few hundred pounds as a fee and that’s where they earn their money as well as screwing up people’s insurances. ”

“ cancelled policy twice paid out almost £700 no refund ! Walk away fast! ”