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Acquaint Reviews

5.0 Rating 8 Reviews
100 %
of reviewers recommend Acquaint
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Phone:

03 9267 9090

Email:

vip@acquaintco.com.au

Location:

101 Moray Street,
Acquaint at Central House,
South Melbourne
Victoria
3205

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Anonymous
Anonymous  // 01/01/2019
They are the best
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Posted 3 months ago
Thank you for your review; it means a lot to us!
Posted 3 months ago
We could not be happier with Acquaint! The pricing policy is transparent. The communication via email, phone calls and through the app are clear and highly effective. The office staff are efficient, understanding and caring. The carers are absolutely second-to-none! They always arrive on time, they are flexible, willing, personable, generous, and engaging. My mum loves each and every one and she is very discerning. We strongly recommend Acquaint!
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Posted 1 year ago
Dear Andrea, we've loved helping your mum get back on track and are very impressed with her progress since she got home from hospital. Going from the initial short burst of 24 hour care to now being just a few hours a day has been such a huge achievement for such an independent woman! Well done to all.
Posted 1 year ago
My Father recently had a major operation and the only reason we were able to bring him home and keep him living at home was due to the amazing,brilliant ,professional care of Aquaint. Can't recommend them more highly . Claire
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Posted 1 year ago
Thank you Claire. We're so happy he is on the mend and that he hasn't had to go in to a nursing home. Jenny
Posted 1 year ago
Acquaint is amazing to deal with. Recently my mother, who lives in a retirement village, has pneumonia and had to be hospitalized. They were really great with home help when she returned home and needed help with getting around and somethings done around her place. Definitely recommend them.
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Posted 1 year ago
Dear Kim, thank you so much for the lovely feedback about our services. We're so glad your mum is improving and the staff are loving seeing her thrive as they spend each day with her. Regards, Jenny
Posted 1 year ago
We needed help with our 96 year old mother living at home but being cared for full time by us. It was not easy as our mother had complex needs as well as speaking Italian with very limited English. Annette helped us source the most amazing carer to offer us respite. Both Annette and the carer were warm, competent and caring and the app helped us communicate and schedule freely. They certainly eased the pressure on us as well as making Mums last days easier. Thank you so much. Lisa
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Posted 1 year ago
Dear Lisa, thank you for this review and your Google review. We appreciate you taking the time to do this and we were honoured to be able to assist you recently. Jenny
Posted 1 year ago
Acquaint's services exceeded my expectations in every way. It is a top notch service. Our team of carers looking after my mother fulltime are highly trained, compassionate, and attentive to every detail. The communication and responsiveness of Acquaint's management is excellent, keeping us informed and reassured especially when we are travelling. I highly recommend Acquaint to anyone in need of premium home care services. Five stars!
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Posted 1 year ago
Dear Sarah, thank you for your kind words. We absolutely love working with your family. Jenny
Posted 1 year ago
I’m happy to give Acquaint a five star review. From the first phone call the staff were professional and caring. Nothing was too much trouble. This has been a difficult and emotional time for me trying to maintain my independence as I come to accept my limitations. I couldn’t recommend the team highly enough.
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Posted 1 year ago
Hi Susan, the world can still be your oyster, you've proven that already. It's an honour working with you. Jenny and team.
Posted 1 year ago
I highly recommend Acquaint. They are amazing with my very fussy Grandfather and they make the entire process incredibly easy.
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Posted 1 year ago
Dear Ryan, thank you so much for your kind words. We like to say that Joe prefers things done "just right". Always happy to help! Jenny
Posted 1 year ago
Acquaint is rated 5.0 based on 8 reviews