activinstinct help Reviews

1.00 Rating 1 Reviews
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Anonymous
Anonymous  // 01/01/2019
1/ Your courier Hermes have been lying about trying to deliver an item I ordered from your website. Contact with them has yielded no results except more lies. I paid extra for next day delivery, and now am told on your website that my order number does not exist.
2. In response to your reply to my tweet - the only way to contact you urgently - I was asked to DM with details of my name, order # and billing address. I did so twice and in response I received the same request.
3. Customer service is atrocious; communication too.
4. Where is my item which I paid to have delivered the next day, and which I have no guarantee is going to arrive at all; and for which your courier Hermes are refusing to allow an alternative delivery address???
Posted 1 year ago
activinstinct help is rated 1.00 based on 1 reviews