Login
Start Free Trial Are you a business? Click Here

Adam & Eve Reviews

2.0 Rating 103 Reviews
C-
Happiness Grade
C-

Customer Service - Average

58.33%
Industry Average
I tried to reach out to customer service,and it kept glitching every time I tried to submit my request,eventually I managed to submit it but they still haven't gotten back to me and it's been 24 hours,they're supposed to reply within 4 hours.
posted 1 month ago - Anonymous
Horrible customer service rude.
posted 3 months ago - Anonymous
The worst customer service ever.
posted 4 months ago - Vonnette Cummings
Horrible customer service. They charged my card 200., i never received the item but they kept my money and were very rude on the phone.
posted 5 months ago - Anonymous
DO NOT use this site. Horrible service, rude staff, and lots of lies. Can't get a straight answer about whether or not my order actually shipped, was told it did, then two days later got a partial refund for an item that wasn't in stock and couldn't be shipped. Never told anything. Still waiting for my order and nobody could tell me anything for certain.
posted 5 months ago - Anonymous
Disgusting! When I reached out to customer service the lady was extremely rude and didn't believe me.
posted 6 months ago - Anonymous
Had an expensive package that went missing from Adam and eve, I call customer support because I was getting no help via email let's just say customer service is so rude to paying customers, the lady literally thought she put me on hold while speaking to another agent calling me a liar and other names and when I let her know I heard everything she denied like I did not just hear what she said.
posted 1 year ago - Anonymous
Asked customer service to please change my address to the correct one within ten minutes of placing my order and an hour later she claimed it was already shipped.
posted 1 year ago - Anonymous
I called customer service, and the lady argued with me stating i only paid for the standard shipping! I told her my card says otherwise she told me to contact my bank! she also told me that the product I ordered was back ordered and wouldn't ship until the 30th! It did not give me any warning when i went to purchase the item.
posted 1 year ago - Laura
Thanks to the woman that helped me but the previous customer service will make it so I never buy from here again.
posted 1 year ago - Anonymous