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Addison Ross Reviews

4.8 Rating 2,944 Reviews
95 %
of reviewers recommend Addison Ross
4.8
Based on 2,944 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Addison Ross Reviews
Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023
Madeleine Brindle
Addison Ross 5 star review on 28th January 2023
Fiona Matthews
Addison Ross 5 star review on 7th December 2022
Debora Banham
Addison Ross 5 star review on 7th December 2022
Juloe Moyle
Addison Ross 5 star review on 26th November 2022
Lesley Hutcheson
Addison Ross 5 star review on 13th November 2022
Brenda Patrick
Addison Ross 5 star review on 27th October 2022
Verity Barrow
58
Anonymous
Anonymous  // 01/01/2019
“No faults, absolutely lovely frames (just hoping they can do some bigger sizes) :) great communication and packaged very well too. I'll most definitely be back to order more!”
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Posted 5 years ago
“Great product and super packaging. Fantastic service all round!”
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Posted 5 years ago
“I love my alarm clock and delivery was very quick. I have recommended your site to my daughter.”
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Posted 5 years ago
“Beautiful products and excellent service. I throughly recommend.”
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Posted 5 years ago
“The delivery arrived on time and very well packaged for the fragile items the picture frames were perfect and of good quality”
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Posted 5 years ago
“Brilliantly quick service and a lovely product.”
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Posted 5 years ago
“I brought a beautiful enamel and silver frame for a gift. I loved that there was a free option to upload a photo of my choice too! Arrived promptly.”
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Posted 5 years ago
“Beautiful enamel frame, arrived promptly, loved the fact that I could upload photo, as this was a replacement frame for a special wedding photo that was in colour, but (after 32 years!) much faded... used the black and white print option and it looks as good as the day it was taken... only wish I could say the same for us! Also like that it’s a British company - and based up in Northumberland, as we're originally from Newcastle.”
Addison Ross 5 star review on 14th February 2021
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Posted 5 years ago
Thank you very much for your very kind review we're thrilled that we could help with your wedding photo and even more thrilled to have a fellow Northumbrian find us! Kind regards Sarah Ross
Posted 5 years ago
“Love the enamel photo frames, not only for myself but they make brilliant presents too.”
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Posted 5 years ago
“Superbly quality product, very quick delivery and easy to use website. Delighted with my purchase.”
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Posted 5 years ago
“Basically nice but the lead picture surround lengths are not equal top and bottom! Disappointing, as it's noticeable. A good job I didn't pay any more.”
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Posted 5 years ago
Dear Colin I'm so sorry to hear you were disappointed, if you wouldn't mind emailing Marie at marie@addisonross.com we'll see if we can solve the issue for you. Yours sincerely Sarah Ross
Posted 5 years ago
“Brilliant service love my frame and even better you can get a print at exact size thank you”
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Posted 5 years ago
“My go-to for frames! Great service and high quality products. Very pleased.”
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Posted 5 years ago
“Addison Ross have excellent products and my purchase was delivered speedily. They seem to have competitive prices for excellent quality and value for money. I would use them again if needed and recommend them to friends and family. Very pleased.”
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Posted 5 years ago
“I’m really pleased with my purchase. I uploaded a photo and had it put in a simple silver frame. I was delighted with the speed of service and the quality of the frame.”
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Posted 5 years ago
“Great service - ordered a frame and uploaded a photo. Arrived very quickly and was is good quality.”
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Posted 5 years ago
“I bought a silver frame. The company website was user friendly, the range of silver frames offered was very good. Included in the price was the printing of a photo of my choice and delivery. The purchase was straight forward, the frame arrived almost immediately with my picture in it. It was very well packaged and I was very pleased with the quality and look of the frame. Altogether excellent value for money”
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Posted 5 years ago
“Just what was required at an excellent price.”
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Posted 5 years ago
“I was so delighted with the silver frame I purchased. So beautiful and arrived so quickly. Thank you”
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Posted 5 years ago
“Very nice products , perfect image printing for the photo frames and perfect mail and gift packaging”
Addison Ross 5 star review on 6th February 2021
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Posted 5 years ago
Thank you very much for your very kind review we really appreciate you taking the time for us. You're images are beautiful! Kind regards Sarah Ross
Posted 5 years ago
Addison Ross is rated 4.8 based on 2,944 reviews