Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,944 Reviews

95 %

of reviewers recommend Addison Ross

4.8

Based on 2,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time we have purchased from Addison Ross and we are delighted with the results. The quality of the frame is very evident and the ability to upload a photo and have it framed within is exellent. Addison Ross are our 'go to' Company and we highly recommend their products and the speed in which our orders have been delivered to us. Our orders have been beautifully packed, ensuring no damage occurred, which is appreciated, and we have received our goods within 2 days of ordering. Could not ask for more efficiency/quality.”

Helpful Report

Posted 2 years ago

“I have purchased multiple items from Addison Ross, however one item I purchased from Liberty due to Addison Ross being out of stock has developed a fault where it has stopped being able to grind despite minimal use. I visited the store today, with the grinder where the fault was acknowledged. However, there was nothing they could do as I purchased from Liberty and in the assistants own words 'it will negatively affect our trading as I cannot exchange against a Addison Ross purchase'. As Liberty no longer stock the product, I now need to contact Liberty directly for a refund and re-purchase elsewhere to still have a set. If I didn't have the matching grinder I would be purchasing a set from Le Cruset who offer a similar colour whilst being made of significantly higher quality ensuring I wouldn't be in this situation. Horrific customer service where trading figures are more important than basic customer service and resolving faulty products.”

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Posted 3 weeks ago

“I absolutely love the salt grinder but it broke in under 6 months and is no longer working”

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Posted 5 months ago

“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”

Addison Ross 1 star review on 22nd April 2026

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Posted 5 months ago

“Truly beautiful beautiful beautiful functional pieces!! Highly recommended 👍🏼”

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Posted 8 months ago

“Great customer service, swift delivery and fantastic designs!”

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Posted 8 months ago

“Love it a bit expensive but it’s a stand out in my kitchen”

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Posted 8 months ago

“Amazing customer service from Addison Ross who quickly and efficiently replaced a grinder when it was faulty. So thrilled as love it so much!”

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Posted 8 months ago

“It‘s a Gift for my daughter and she just loved it”

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Posted 8 months ago

“Lovely frame and photo despatched quickly”

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Posted 8 months ago

“Excellent service the frame is a gift wrapped beautifully can’t wait to give to baby girl’s parents”

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Posted 8 months ago

“Lovely packaged”

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Posted 8 months ago

“Absolutely love the lamps. Good quality, stunning colour and exactly as described on the website. Fairly expensive, but you get what you pay for.”

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Posted 8 months ago

“Great product and such a convenient offer to print.”

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Posted 8 months ago

“Fantastic products and super quick delivery! Fabulous wrapping! Thank you.”

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Posted 8 months ago

“Great product, very well made and robust and looks very good. Delivered quickly even though it was half way 'round the world and responsive customer service. I will be a returning customer.”

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Posted 8 months ago

“I purchased a gift for a birthday. The delivery was prompt. The product is high quality.”

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Posted 9 months ago

“Beautiful products and great quality I will definitely be purchasing again. Thank you so much Addison Ross Team!”

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Posted 9 months ago

“My go-to for gifting! Every home needs a pop of Addison Ross colour!”

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Posted 9 months ago

“Quality product in a classy packaging !”

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Posted 9 months ago

“Extremely efficient process from ordering and to the delivery of my purchase.”

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Posted 9 months ago

Addison Ross is rated 4.8 based on 2,944 reviews