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Addison Ross Reviews

4.8 Rating 2,944 Reviews
95 %
of reviewers recommend Addison Ross
4.8
Based on 2,944 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Addison Ross Reviews
Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023
Madeleine Brindle
Addison Ross 5 star review on 28th January 2023
Fiona Matthews
Addison Ross 5 star review on 7th December 2022
Debora Banham
Addison Ross 5 star review on 7th December 2022
Juloe Moyle
Addison Ross 5 star review on 26th November 2022
Lesley Hutcheson
Addison Ross 5 star review on 13th November 2022
Brenda Patrick
Addison Ross 5 star review on 27th October 2022
Verity Barrow
58
Anonymous
Anonymous  // 01/01/2019
“Really excellent service. They actually answer the phone which is unusual these days and deliver promptly and well packaged. Very pleased.”
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Posted 4 years ago
“We bought a beautiful silver frame from Addison Ross. It came well packaged and looks stunning. Just as described and perfect for our wedding photo. Many thanks!”
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Posted 4 years ago
“I am so glad I found Addison Ross through Sophie Paterson the photograph frames are very high quality and the added bonus of being able to upload your photographs takes out the hassle of doing it yourself. The communication is good and the frames come very quickly beautifully packaged.”
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Posted 4 years ago
“Simply the best! Would not go anywhere else for beautiful frames and incredible customer service!”
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Posted 4 years ago
“Love the simple elegance and although contemporary would not look out of place in a traditional rooom”
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Posted 4 years ago
“Very pleased with the service and quality of the goods the frame stands out thank you”
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Posted 4 years ago
“I’ve bought several photo frames and have always been very happy with the quality of the product and service. High quality, well designed, stylish photo frames. Speedy delivery in good packaging. It’s really handy that they print the photo for you as part of the service.”
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Posted 4 years ago
“The order arrived promptly (in fact a couple of days earlier than expected). Beautifully packaged, and with protective padding. The photo frames are for a present so we are delighted with the presentation box. I had been given an alarm clock for Christmas, so Addison Ross was one of the first places I looked for a present. Very happy and I would definitely recommend having a look.”
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Posted 4 years ago
“Excellent product and excellent service. I am very pleased with my frame.”
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Posted 4 years ago
“Fine. Photo already installed. The silver frame matches my others. Delivered v quickly. Sorry you had to put so much packing! I hate stars and often avoid reacting to request if there are stars.”
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Posted 4 years ago
“Love the choice of different frames and the option to upload photos is great. Great quality, packaged brilliantly and look fabulous.”
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Posted 4 years ago
“Absolutely delighted with the quality of product and speed of service. I ordered six of the enamel metal wall hangings with down pre loaded wedding photos. They arrived within 48 hours and look amazing.”
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Posted 4 years ago
“Although I had a little difficulty navigating the sales web-site, due to being 1st time on it, the saless experience was good: Also the despatch and delivery was done within 24 hours: Picture frame well wrapped and packaged , also shows care and consideration being given to the product."End of review)”
Addison Ross 5 star review on 15th May 2022
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Posted 4 years ago
“Very quick and efficient”
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Posted 4 years ago
“Excellent product,fair price and brilliant delivery time!”
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Posted 4 years ago
“We bought the large gold and white flower frame for our grandaughter's naming day. The product, packaging, delivery and communication were all pure class – thank you!”
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Posted 4 years ago
“I bought the denim stripe mugs and I'm delighted with them. They are very well made and I think they are beautiful and make my day. The buying experience is great, with very clear messaging and very quick delivery, although I would still be happy if it was a bit slower.”
Addison Ross 5 star review on 13th May 2022 Addison Ross 5 star review on 13th May 2022
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Posted 4 years ago
“Ordered a Gold & White Flower Frame on Sunday delivered on Wednesday. Beautiful frame perfect 60th birthday present even able to upload a photo into the frame at time of order, came in a lovely box (small moan box quite hard to open). Would definitely use this company again”
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Posted 4 years ago
“First time ordering with Addison Ross very impressed with the fast response excellent service superb quality”
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Posted 4 years ago
“I have been a regular customer for some time now & the quality and service are superb. On this occasion despite the usual very careful packaging the order arrived broken and was replaced immediately, no question or delay. I find this a very impressive company.”
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Posted 4 years ago
Addison Ross is rated 4.8 based on 2,944 reviews