Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,942 Reviews

95 %

of reviewers recommend Addison Ross

4.8

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 22nd April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The most stunning of frames, as always. In fact, Addison Ross are the only frames I've bought for a few years now, for gifts & the odd sneaky purchase for me. Highly recommend & their staff especially Cath, is so helpful”

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Posted 5 years ago

“I've bought many frames from Addison Ross, they have such a great collection and the frames are all beautiful. Easy to order and quick delivery. Last week I ordered a frame which arrived with a small scratch on the silverwork. I called to ask if it could be exchanged and the lovely woman on customer services immediately offered to replace it without question. Excellent, friendly service from a great company! Thank you.”

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Posted 5 years ago

“Quick delivery and the photograph frame ordered is beautiful and a present for someone, wish I was keeping it!”

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Posted 5 years ago

“Loved being to order frame with our favorite photo uploaded and it still arrived the very next day. Packaged so beautifully.”

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Posted 5 years ago

“My Addison Ross Blue Enamel Travel Frame is a thing of beauty! It arrived the day after I ordered it and it was in the most gorgeous packaging! I got such a super surprise! The Blue Enamel was chosen for baby pictures and I can display the frame on my sideboard or carry it in my bag - it's so versatile. The perfect present for anyone as it comes in a variety of colours. I love it!”

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Posted 5 years ago

Thank you very much for your very kind review we really appreciate you taking the time for us. We're thrilled that you like it! Kind regards Sarah Ross

Posted 5 years ago

“Ordering easy Very quick delivery Excellent service”

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Posted 5 years ago

“Absolutely delighted with the gorgeous curved frames I ordered. Superb quality and exceptional service. I will definitely be using them again.”

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Posted 5 years ago

“Parcel Arrived quickly. Well packed. Very pleased with the silver chiffon trinket box. Beautifully presented in a gift box. Lovely gift.”

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Posted 5 years ago

“Beautiful boxes which make a great gift and will make you smile. Brilliant service too. Would highly recommend.”

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Posted 5 years ago

“Enamel frames are excellent. Great quality and a good price.”

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Posted 5 years ago

“High quality photo frames, exceptionally well made for a very reasonable price”

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Posted 5 years ago

“Excellent service. Very quick delivery. I love my silent alarm clock. I ordered an alarm clock from Addison Ross a couple of years back but had to return it because I could hear the ticking. They said at the time they were sourcing a silent movement and lo and behold they did & I bought one! It’s beautiful too and I got it at a special price. Thank you Addison Ross ❤️”

Addison Ross 5 star review on 5th March 2021

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Posted 5 years ago

“There was a problem with my first delivery - the goods were damaged - but Addison Ross dealt with this very quickly and very efficiently. The replacement goods are absolutely ideal for my purposes and I am happy to rate the company very highly indeed.”

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Posted 5 years ago

“Beautiful products, fabulous service, speedy delivery. Expensive but worth it for special photographs.”

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Posted 5 years ago

“I’ve bought another clock from Addison Ross as we loved the first one so much; they are perfect for bedside tables! Very fast delivery and lovely boxes - if they were for gifts. Thanks very much for great service.”

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Posted 5 years ago

“Easy website and excellent service. I ordered 4 different frames, each with different photos to put inside and everything arrived within 48 hours, packaged beautifully. It couldn't have been easier!”

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Posted 5 years ago

“Amazingly helpful staff with a super fast delivery service. Thoroughly recommend.”

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Posted 5 years ago

“Once again I am amazed by your prompt response to my order. We are delighted with the alarm clock which is exactly right for the spare room. I will certainly tell friends about you and your beautiful products”

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Posted 5 years ago

“Lovely frame , well made and very elegant”

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Posted 5 years ago

“Excellent product it was delivered on time the way it was packed was excellent no damage almost an exact match for two similar frames I purchased about four years ago thanks”

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Posted 5 years ago

Addison Ross is rated 4.8 based on 2,942 reviews