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Addison Ross Reviews

4.8 Rating 2,944 Reviews
95 %
of reviewers recommend Addison Ross
4.8
Based on 2,944 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Addison Ross Reviews
Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023
Madeleine Brindle
Addison Ross 5 star review on 28th January 2023
Fiona Matthews
Addison Ross 5 star review on 7th December 2022
Debora Banham
Addison Ross 5 star review on 7th December 2022
Juloe Moyle
Addison Ross 5 star review on 26th November 2022
Lesley Hutcheson
Addison Ross 5 star review on 13th November 2022
Brenda Patrick
Addison Ross 5 star review on 27th October 2022
Verity Barrow
58
Anonymous
Anonymous  // 01/01/2019
“Very good service and product was packaged very well. Thanks”
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Posted 4 years ago
“Really pleased with the quality of the frame and photograph. Would highly recommend.”
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Posted 4 years ago
“Loved it. Perfect. Bought a little one long ago. Delighted to find the company on line. Same timeless high quality for a very special photograph of someone very recently lost. Beautifully packed.”
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Posted 4 years ago
“Good despatch then DPD got involved. Need I say more !”
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Posted 4 years ago
“Very attractive frame and very well made. I definitely need to buy it’s pair!”
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Posted 4 years ago
“The frame is for a wedding gift and l was so thrilled with it. All l will do is put a beautiful ribbon around box . Thank you for the quick delivery. Pamela Young”
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Posted 4 years ago
“I'm thrilled with this beautiful colourful Frame, so suites to the photo I've put in it - my son and his American wife.....so suited with its Stars and Stripes theme to the photo etc..Thank you!”
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Posted 4 years ago
“Bought this frame for my sister-in-law's 70th birthday. It came swiftly and beautifully wrapped. She was delighted with it and I'm sure my photographer brother will find a great photo to go in the frame.”
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Posted 4 years ago
“Delighted with the Photo frame, speedy delivery nicely packaged. A Christening gift.”
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Posted 4 years ago
“Delighted with the beautiful frame I purchased online. Very easy to order and super fast delivery. The only problem I have now is which frame to choose next.”
Addison Ross 5 star review on 12th August 2022
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Posted 4 years ago
“Easy ordering and very good service. Very satisfied customer.”
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Posted 4 years ago
“Beautiful framed. Well packaged & very fast delivery. Would definitely recommend.”
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Posted 4 years ago
“Excellent service and great product. Even when there was a problem with my photo for printing they worked very hard to resolve it for me.”
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Posted 4 years ago
“Brilliant gift ideas with high quality products and packaging. Makes a change from the norm!”
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Posted 4 years ago
“Product arrived damaged. No response to my emails regarding a replacement. Very disappointing.”
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Posted 4 years ago
Hi Thomas, thank you so much for your review and our sincerest apologies with this experience. Our customer service system has been going through technical difficulties, and rest assure we will email you directly to resolve this issue as quickly as possible. Kind Regards, The Addison Ross Team
Posted 4 years ago
“So happy with the two frames that I bought . The customer service team were excellent. I did not realise you could upload a photo. So I asked after, and emailed them. So helpful, and added the photo to the frame. Thank you!”
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Posted 4 years ago
“Bought a pale blue enamel and silver photoframe as gift for our youngest daughter and her new husband for a wedding photo. Very pleased with the frame. looks lovely and seems value for money. Ordered express delivery and it arrived very quickly. well done Addison Ross!”
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Posted 4 years ago
“Super quick delivery. Amazing product. Thank you ❤️”
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Posted 4 years ago
“Very pleased with the two photo frames. The stripey blue box packing etc. was lovely and it was a very prompt delivery. Excellent service and many thanks”
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Posted 4 years ago
“Good quality product and very prompt delivery however the whole experience was blighted by the relentless flood of unsolicited "marketing" emails that contact with this company prompted and that continued even after unsubscribing.. Sorry - I can't recommend you nor will I be buying your products again.”
Helpful Report
Posted 4 years ago
Addison Ross is rated 4.8 based on 2,944 reviews