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Addison Ross Reviews

4.8 Rating 2,941 Reviews
A
Happiness Grade
Read Addison Ross Reviews

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

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Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,\nBerwick Rd Wooler Northumberland UK, ,

A

Customer Service - Good

95.77%
Industry Average
Great product, very well made and robust and looks very good. Delivered quickly even though it was half way 'round the world and responsive customer service. I will be a returning customer.
posted 2 months ago - Robert ROBERT ANDREW
Great product and service, thank you!
posted 2 months ago - Ms M J Stacey
I ordered two of these frames - one in white and the other in one of the blue shades. They came very quickly. They are beautiful frames and I will enjoy them. The white frame had a little chip or ding in the enamel so I emailed Addison Ross. They replaced the frame for me and it arrived quickly too. Very good customer service!
posted 3 months ago - Cindy
Perfect everything, perfect packaging, perfect service, perfect products, perfect attention to details!! I’ve never been happier .. my new favorite brand ♥️♥️
posted 3 months ago - Lubna Mohamed
Excellent customer service in response to my order and absolutely delighted with my Rechargeable Bobble lamp. Thank you.
posted 3 months ago - Rebecca Scrafton
The quality of the mill and the pepper service exceeded our expectations, and the overall customer experience was excellent.
posted 3 months ago - Agnello Jessica
I ordered two beautiful mills, of which one arrived lightly damaged. After I sent them an email, they replied so quickly and sent me another one. The customer service is 10/10 and I’m so so happy with my order! Thank you so much! 🫶
posted 3 months ago - Sanne
Excellent quality and service...my photo frame order arrived very quickly and was wrapped very well in protective boxes and tissue paper.
posted 3 months ago - Anonymous
Well packaged and very prompt service thank you
posted 3 months ago - Kathryn Burrow
Excellent customer service with regular updates on the international delivery progress.
posted 3 months ago - Rachel Lim