Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,941 Reviews

95 %

of reviewers recommend Addison Ross

4.8

Based on 2,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“I was impressed with the safe packaging of the photo frame I ordered. Delivery was quick & on time.”

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Posted 2 years ago

“The Photograph Frames are of high standard and the colours make it a delight to match to a photograph, The service is prompt and efficient”

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Posted 2 years ago

“Excellent communication with member of staff. Fresh Water Mother of Pearl Frame was very well received by recipients. Excellent present for 30th wedding anniversary.”

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Posted 2 years ago

“Beautiful frame. Really pleased with the service.”

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Posted 2 years ago

“My first purchase from Addison Ross was a faultless quick and professional experience from beginning to end. I have no hesitation whatever in recommending this company - from which other companies could learn much. I will definitely use Addison Ross again in the future and meanwhile thank them for an excellent service.”

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Posted 2 years ago

“Lovely and understated frame, perfect gift for a wedding. Arrived very quickly. Great service”

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Posted 2 years ago

“The photo frame is lovely and comes inside a very attractive box. It’s a present for a friend’s special birthday and I’m sure she’ll be delighted.”

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Posted 2 years ago

“Great quality, classy looks, prompt service.”

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Posted 2 years ago

“Very impressive service. Easy website to work around and prompt delivery of goods. Well packaged. The outer box was dented on the corner, on delivery, but sufficient packaging meant the inner box and contents were intact.”

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Posted 2 years ago

“The photo frames are of a very high quality. I’ve bought about six now and they arrive very quickly beautifully packaged. Their offer of printing a photo for you and placing it in the frame is an excellent idea ! Can’t fault the company”

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Posted 2 years ago

“I purchased an alarm clock which stopped working 11 or so months later. Addison Ross didn’t quibble or argue. They simply sent a replacement, free of charge, which is working fine. I would describe that as excellent customer service.”

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Posted 2 years ago

“I normally have a great experience with Addison Ross; however, this time was a bummer. I ordered the CLASSIC SILVER PLATED DOUBLE PHOTO FRAME which says it holds 4x6 photo. I uploaded the photos and the dotted line showed that both photos were correct size, but when I received the framed photos, the actual size of the shown picture was 3.5 x 5.5 and our heads were cut off by the frame in both photos. I didn't see anywhere on the website under this item where it says the exposed sized (also the photo upload looked perfect/not cropped) - actual frame size is 4.5 x 6.5. Had to reprint the photos at the store as it is more expense to return from the U.S. and this was needed as a Father's Day gift.”

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Posted 2 years ago

“Very nice products and delivered swiftly with no problems at all.”

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Posted 2 years ago

“Two beautiful items: place mats and picture frame. Beautifully packaged. Thank you so much.”

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Posted 2 years ago

“Very good and fast service, couldn’t be happier”

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Posted 2 years ago

“Gorgeous photo frame!”

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Posted 2 years ago

“I bought the Sophie Paterson rattan photo frame and promptly bought another. Beautifully made and stylish. Previously I had bought a few other frames in wood which were also very well made .”

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Posted 2 years ago

“Very easy to navigate web site and upload photo. Loved the frame. Incredible that ordered one day, delivered the next.”

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Posted 2 years ago

“I have been looking for a three framed photo set for a very long time. Thank you 🙏”

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Posted 2 years ago

“Quick delivery, gorgeous frame. I highly recommend and will use again.”

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Posted 2 years ago

Addison Ross is rated 4.8 based on 2,941 reviews