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Addison Ross Reviews

4.8 Rating 2,943 Reviews
95 %
of reviewers recommend Addison Ross
4.8
Based on 2,943 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Addison Ross Reviews
Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 22nd April 2026
Christine Mitchell
Addison Ross 1 star review on 12th July 2023
Madeleine Brindle
Addison Ross 5 star review on 28th January 2023
Fiona Matthews
Addison Ross 5 star review on 7th December 2022
Debora Banham
Addison Ross 5 star review on 7th December 2022
Juloe Moyle
Addison Ross 5 star review on 26th November 2022
Lesley Hutcheson
Addison Ross 5 star review on 13th November 2022
Brenda Patrick
59
Anonymous
Anonymous  // 01/01/2019
Very efficient ordering and quick delivery. Photo frames of very high quality, which I’m looking forward to give as gifts
Helpful Report
Posted 5 years ago
Best experience I've ever had shopping online! I ordered my frames on Tuesday and they arrived to me in Australia by Friday morning! The packaging was lovely and very high quality and the frames are even more beautiful than I expected. Thank you, Addison Ross!
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Posted 5 years ago
Thanks so much Gaby, that's really lovely to hear and we've shared your review with the whole team in despatch to let them know! Enjoy your products! Regards Sarah
Posted 5 years ago
My only problem was choosing which to order as there were so many lovely frames to choose from. I took advantage of the 4 for 3 offer, together with my own photographs inserted into the frames. I was delighted with all of them. The quality is outstanding for the price and they arrived beautifully packaged and delivered within 48 hours of placing the order.
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Posted 5 years ago
Absolutely bowled over by the beauty, quality and presentation of this frame. Very pricy but something to keep forever. This was a treat just for me but I’ll remember this company for future gifts.
Addison Ross 5 star review on 15th October 2020
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Posted 5 years ago
Fabulous quality. Fabulous service. Quality price too.
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Posted 5 years ago
So thrilled with the frame I ordered. Quality is excellent and customer service is always amazing. Will definitely be ordering again soon!
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Posted 5 years ago
Great photo frames and very well packaged.
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Posted 5 years ago
The frames are just fabulous, great designs and variety. The quality of the frames is very good. Our choices , complete with photographs in , were delivered with in 48 hours. Incredible service.
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Posted 5 years ago
Amazing service! From order to delivery within 24hrs. Stunning enamel frames that I could not find anywhere else.
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Posted 5 years ago
I haven’t seen the product yet as it was a gift but the service has been second to none!
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Posted 5 years ago
Delighted with the photo frames and service I received. Thank you
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Posted 5 years ago
Lovely frame ...just as described and good quality
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Posted 5 years ago
Ordered one day, arrived the next! Brilliant...
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Posted 5 years ago
My parcel arrived promptly. Beautifully packaged from delivery envelope through to finally revealing the gorgeous frame. So very happy with my purchase. Will use Addison Ross again.
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Posted 5 years ago
Whilst doing some sorting recently I came across one of the first photos of my husband and I taken 37 years ago and decided it deserved to be on display - so I set about finding the right frame for it and discovered Addison Ross’ fabulous range - I ordered the enamel red and silver frame which arrived beautifully packaged and is perfect for this special memory - I will definitely be buying more from you in the future!
Addison Ross 5 star review on 5th October 2020
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Posted 5 years ago
I was very pleased with the alarm clock. It was slightly larger than anticipated. The quality is first class and I would buy from Addison Ross in the future 😊
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Posted 5 years ago
I placed an order for a photo frame which arrived in the United States 5 days after the order was placed - wow, efficiency. Excellent communication throughout the delivery and of course, the frame was perfect. Excellent service and would highly recommend.
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Posted 5 years ago
VERY PLEASED INDEED WITH MY NEW DOUBLE PHOTO FRAME.
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Posted 5 years ago
There was a mix up with the first delivery as the postcode was incorrect, however, after a phone call with a very pleasant member of staff this was sorted out. I was offered a new delivery date to suit me and the product was delivered on the following Saturday. Really excellent customer service and nice to actually speak to a person.
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Posted 5 years ago
Absolutely brilliant, quick, great quality & a lovely surprise present for my daughter! Will certainly use again! Thank you.
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Posted 5 years ago
Addison Ross is rated 4.8 based on 2,943 reviews