Adidas Reviews

“ If I could give a zero I would. The worst customer service ever. Firstly I had to chase my order, secondly they cancelled my order in the last minute and thirdly I had to chase the refund. I was told I have to call my bank for the refund. I used to love Adidas but now I don't think I will buy Adidas again. Its a nightmare. ”

“ The worst online shopping experience! If you need to return it will be a nightmare to get your refund even if you go to a store. Do not order from Adidas!!! ”

“ The company is incapable of processing refunds or they simply don't issue refunds until contacted. ”

“ Really bad and honestly disgusting! I returned a piece of clothing within 24h from receipt all with labels and tags on but Adidas rejected a refund claiming the item was dirty. ”

“ complete thieving incompetent bastards I want my refund ”

“ Purchased a pair of walking boots online for £78. When they arrived the tag said £62. Emailed and called them for an explanation and refund and was told (and I quote) ‘the warehouse should have removed that price as we sell them for more online’. Are you serious Adidas?? Nike for me now… ”

“ I contacted them again to which they told me I had to wait 14 days as I just wanted a refund. ”

“ An item I ordered was not in the package I received, I was told that everything is double checked at their end and that confirms the item was in the box. They're refusing to acknowledge they might have made a mistake and no replacement item or refund will be issued. Going round in circles with their terrible customer service department. ”

“ Ordered 2 items, only 1 arrived. Flatly refused a refund from their 'customer service' team despite several attempts to resolve. This company essential stole our money. Avoid at all costs. ”

“ I'm very upset. Bought a trainers and royal mail delivered it to a wrong address.🤬 Adidas doesn't care if the item is lost and takes long to refund your money. So I still don't have the shoes and money 🤬 ”