Admiral Insurance Group have a Customer Happiness Grade of C-. Customers love their prices and customer service but are unhappy with their refunds.
“
Website was easy to navigate price offered saved me over£100 on my renewal
”
- Anthony Clarke
“
No problems with insurance but tried to put renewal price up by £200 pound, cancelled and round a better insurance £400 cheaper
”
- Claire
“
Was their client 3 years in a row. Had best price on the market for 3 years. Now, their best price was higher than last my last year's car insurance and almost 300 more than another insurance company that I made a deal with. 3 years of no claim, always paid in time yet no more advantages.... They need to step up their game if they want to win their clients back.
”
- Alexandra Munteanu
“
They're trying to get a claim off them is as bad as trying to get a refund your in for a world of hurt, avoid it all costs.
”
- Mr J R Karasavvas
“
the experience is very good in terms of service and customer care and communication
”
- Saim Chishti
“
Very good quality service and excellent.
High recommended
”
- Dan Pirvut
“
Good customer service
”
- Kuriakose Antony