Advexure Reviews

Name: Advexure
Address: 9281 Irvine Blvd, California
Rating: 4.86

4.9 Rating 160 Reviews

97 %

of reviewers recommend Advexure

About Advexure:

Advexure is one of North America's largest dealers, distributors and systems integrators for unmanned drone systems and technology solutions. We offer drone equipment, unmatched technical service & enterprise support resources, all backed by a team of unmanned system experts and specialists.

Visit Website

Phone:

(855) 625-2055

Email:

support@advexure.com

Write Your review

Tell us how Advexure made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Advexure 5 star review on 27th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't speak highly enough of the support that I received from advexure. I purchased a piece of equipment that failed twice due to a manufacturer defect. The first time the manufacturer replaced it under warranty. The device failed a second time a few months later for the same reason and the manufacturer said that I needed to pay $650 to repair their faulty device. After failing to find a resolution with the manufacturer, advexure stepped in and made the situation right.”

Helpful Report

Posted 1 year ago

“Looking for assistance with the Autel Mapper... Takes forever thru email ...no phone options viable...not as helpful as I'd like...”

Helpful Report

Posted 1 year ago

“My experience thus far with Advexure has been great. They have been super responsive with clear communications. We had a little hiccup with one of our orders but thanks to Matthew O. in fleet support who responded to me after hours he was able to fix the situation immediately. Highly recommend Ray Cruz who has helped our department with all of our purchasing. 10/10 will be doing business with again.”

Helpful Report

Posted 1 year ago

“Advexure has been helpful phenomenal in customer service and staying in contacy with us here at the Oconee County Sheriff's Office. Ray answered questions in detail and has always been very professional when we have talked to her. I look forward to a long partnership with Advexure going forward.”

Helpful Report

Posted 1 year ago

“Great service, I just bought my at least 10th item from Advexure, the latest being the Matrice 4T.”

Helpful Report

Posted 1 year ago

“I recently purchased a just released drone from Advexure. Advexure discussed my purchase with me, placed me on a waiting list and helped to ensure that I purchased all of the correct accessories. I ended up being one of the first people to receive this newly released drone. Ray Cruz guided me through the whole process and was a pleasure to work with. I highly recommend Advexure as a vendor for personal and professional drone needs.”

Helpful Report

Posted 1 year ago

“Easy transactions, if u have questions the team at advexure gets right back to you!! Great company to do business with!! Thank you”

Helpful Report

Posted 1 year ago

“I have bought 2 drones through Advexure now, and have been happy with there service both times. I would recommend them to anybody.”

Helpful Report

Posted 1 year ago

“Responsive”

Helpful Report

Posted 1 year ago

“Adexure assisted our Department in securing accessories for our sUAS. Adexure provided us with a fast quote, was able to accomodate tax empt purchases through a government program, and provided Net terms on the invoice. I also noticed the Adexure team opened our third party product to ensure quality prior to shipping, and marked it with a QC sticker. Fast and secure shipping. Very impressed.”

Helpful Report

Posted 1 year ago

“Outstanding, as always!”

Helpful Report

Posted 1 year ago

“I have purchased roughly $14,000 in drone equipment with advexture with great results, but this last order of $5500 for the 2nd mavic 3t has not been good due to UPS they used to ship my drone. I contacted UPS and paid $14.99 to have my drone shipped to an alternate address and spoke with them on the phone to make sure all was good with the address switch and they assured me it would arrive the next day. I took off work because a signature is required and missed a days union scale wage and the package did not come. Lost over 300 in wages and $14.99 to UPS on the first day. After hours on the phone and speaking to multiple people was told it would arrive the next day to my preferred address even though it was showing up as to be delivered to a local access point but was instructed and assured that the tracking was not updated correctly and it would in fact be delivered to my preferred address and to ignore the Access Point and i had to be there to sign for it. I did and it didn't show again but was delivered to the Access Point. Now that's 2 days of missed union wages over $600.00 and another $14.99 charge from UPS. So now I'm out of pocket around $650.00 on free shipping from Advexture and Ups has not stopped making multiple charges of $14.99 to my credit card. I have multiple emails and recorded audio of all interactions with UPS and Advexure. Advexure advised the obvious and dispute the extra UPS charges which I already did. I personally feel Advexure should lean on UPS to reimburse me for my lost wages and extra charges.”

Helpful Report

Posted 1 year ago

David, thank you for sharing your feedback, and we’re truly sorry for the inconvenience you experienced with this delivery. Our team strives to ensure smooth, reliable service and worked diligently to address the issues that arose when you chose to reroute your shipment through UPS. We offered multiple avenues to support you—including guidance on disputing the extra UPS fees and providing a no-cost return option for your activated drone, even though it fell outside our typical policy. Ultimately, you decided to keep the aircraft. We do sympathize with the frustration you faced, but as we explained, these challenges resulted from UPS’s handling of your reroute request, and we are unable to dispute lost wages with them on your behalf.

Posted 1 year ago

“Very responsive, competitive pricing, fast shipping and receipt - great experience overall - thank you!”

Helpful Report

Posted 1 year ago

“Great company to do business with! Shipment was held up to due to weather/fires but that is not their fault. Thank you!”

Helpful Report

Posted 1 year ago

“Advexure has ALWAYS been responsive to our needs and have the necessary equipment needed for any type of job.”

Helpful Report

Posted 1 year ago

“Awesome service”

Helpful Report

Posted 1 year ago

“Wow! The customer service here was next level. I had regular communication with the staff and they helped me get the best option and price for my agency. These guys are 5 stars!”

Helpful Report

Posted 1 year ago

“We used Advexure on two occasions; the first for a simple replacement order, the second for a large order of two new units for our fleet. I dealt with Cody, who was the epitome of professional, prompt, and personable. Their customer service was a level far beyond what I could have ever expected and frankly, better than any other business I have ever dealt with. Hands down, they will be my first call when we have needs in the future.”

Helpful Report

Posted 1 year ago

“I have purchased 14 drones with Advexure. Ray Cruz was my sales person. Ray is an excellent, honest, and customer oriented sales rep. I recommend.”

Helpful Report

Posted 1 year ago

“Excellent service. Will do business again.”

Helpful Report

Posted 1 year ago

Advexure is rated 4.9 based on 160 reviews