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Aery Living Reviews

4.8 Rating 470 Reviews
A
Happiness Grade
Read Aery Living Reviews

About Aery Living:

Feel-good fragrance designed for you and your home. Providing you the tools to wind down the right way through life's simple pleasures.

- 100% Vegan and cruelty-free
- Made in the UK
- One tree planted for every product sold online
- 100% plant-based wax

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Customer Service - Good

93.88%
Industry Average
Excellent speed of response and outstanding customer service every time I contact Aery.
posted 3 weeks ago - Jill Brown
Selection was simple. I love that you put base notes etc on the description as it lets you know exactly what the scent will be. I wanted to leave a personal message to go with my gift but couldn't see the option during checkout, hopefully you can do this through customer service, I have sent you an email.
posted 1 month ago - Anonymous
Lovely product and service. Thank you.
posted 1 month ago - Wendy Fagan
I’m really happy with the customer service … my first order … but I love this product I can’t use anything else … so I’ve stocked up :)
posted 1 month ago - Anonymous
Wonderful smelling candles! I had an issue with the burning of one out of my order, raised it with customer service and the whole issue was solved, replacement on the way all within the day! Sarah-Louise was fab! Would thoroughly recommend this company.
posted 1 month ago - Julie
All easy to use and great experience with customer service who were very supportive. Thanks!
posted 1 month ago - Sophie East
Excellent service! The candles arrived within a couple of days. Candles smell really good.
posted 2 months ago - David Kelsey
There was a fault with my candle, send email,with photos, explaining, received email straight back asking from where it was bought and my details. Sending me another candle, got confirmations today (2days from when I sent first email) that another candle was being sent. Excellent custometr service, could not ask for better service
posted 3 months ago - Anonymous
Can’t write a review based on website order however would like to give a big 10/10 for your customer service department 🥰
posted 3 months ago - Joanne
Very helpful customer service - so pleased with my Winter Thyme candles. No cheap nasties, quality product with a beautiful, joyful fragrance, ideal to burn by the woodstove in the evenings.
posted 6 months ago - Stella T