“
I had to reach out to customer service and had a really positive experience. Specifically, Jemma was fantastic. Five stars for her and for Aery customer service in general. Thank you!
”
posted 3 weeks ago
- Katy Pullen
“
Website is very user-friendly, it's simple and easy to navigate. I managed to find everything I was looking for and the checkout process was seamless. I particularly liked the gift wrapping service with personalised note - really nice touch! Thank you. I will be ordering from your site again. A very happy customer.
”
posted 1 month ago
- Anonymous
“
So easy to navigate around the website. Ordered late in the evening and item was shipped within 12 hours! Fantastic service and lovely products.
”
posted 1 month ago
- Anna Jones
“
Fantastic customer service from the outset.
”
posted 2 months ago
- Steve Dent
“
Excellent speed of response and outstanding customer service every time I contact Aery.
”
posted 4 months ago
- Jill Brown
“
Selection was simple. I love that you put base notes etc on the description as it lets you know exactly what the scent will be. I wanted to leave a personal message to go with my gift but couldn't see the option during checkout, hopefully you can do this through customer service, I have sent you an email.
”
posted 4 months ago
- Anonymous
“
Lovely product and service. Thank you.
”
posted 4 months ago
- Wendy Fagan
“
I’m really happy with the customer service … my first order … but I love this product I can’t use anything else … so I’ve stocked up :)
”
posted 4 months ago
- Anonymous
“
Wonderful smelling candles!
I had an issue with the burning of one out of my order, raised it with customer service and the whole issue was solved, replacement on the way all within the day! Sarah-Louise was fab! Would thoroughly recommend this company.
”
posted 4 months ago
- Julie
“
All easy to use and great experience with customer service who were very supportive. Thanks!
”
posted 4 months ago
- Sophie East
