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Affinity Find Reviews

1.5 Rating 8 Reviews
F
Happiness Grade
F

Refund - Difficult

33.33%
Industry Average
I did send it back, but not only that I didn't get the costs of shiping refunded, the refund was reduced to 80% of the mpney I paid, due to "restocking fee".
posted 6 years ago - Anonymous
PayPal eventually said they would refund the money if I sent the item back with proof of a tracking number to PayPal.
posted 6 years ago - William Berkshire
Same experience as the others listed. This company is not worth trusting. Product took over one month to receive. Then the shoes were in a large envelope which had been crushed by the packaging company. On top of that, the shoes smelled sooo bad! Customer service consists of automated emails with name changed at the bottom. Terrible! To return for refund would cost the price of my original $50 investment. Stay away and save your money!!
posted 6 years ago - Bryan
June 6th update -- I finally received a response from these thieves that my refund had been processed, however they extracted a 20% re-stocking fee, so that plus the expense of sending the product back, cost me as much as I paid for the cheap merchandise they sent (pair of shoes).
posted 6 years ago - Ed H
By the look of the Affinity Find website it give the impression that it is some how an American brand and quality, this I find this hard to believe by the poor quality of product provided and the return service, if you wish to return the order you must pay for this yourself, which I did and cost me £18 to return it to China from the UK, after almost 3 weeks and the parcel being sent recorded delivery and being received at the return address I have still not received a refund.
posted 7 years ago - S McGinn