“Affinity water call center, employee named Vicky,extremely rude. While reading a message from my Affinity Account she told me that I don't know nothing , she didn't let me explain properly the reason of my call. I would really want honestly to get in contact with a manager as this is outrageous. I mean, I know we need water but to treat costumers like that ... And don't let them explain the reason of the call becouse you are continually interrupting ! Rude, no manners. Cheap attitude from cheap people”
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“I lost $104,000 to a scam when the company kept demanding more money and refusing withdrawals. After months of frustration and realizing it was a scam, I reported the issue to lilo grace 75 @ gmail * C0M.Their team stepped in, guided me through the process, and worked tirelessly to recover my funds. Thanks to their expertise, I finally got my money back. lilo grace 75 @ gmail * C0M.truly saved me from a devastating financial loss. Highly recommended!”
“I thought I'd lost $301,500 forever! My account was suddenly locked, and desperate calls to customer service went unanswered. The feeling of helplessness was overwhelming.
But I refused to give up! Determined to recover my hard-earned money, I searched for solutions.
Thankfully, the lilo grace 75 @ 𝘨𝘮𝘢𝘪𝘭. 𝘤𝘰𝘮 intervened, recovering my funds. Their professionalism and efficiency were a beacon of hope.”
“Awful company. Shame you can't avoid this useless company as you're stuck with them. They have been unhelpful and given me stress everytime I needed to phone them. No support whatsoever despite being a Priority customer. They never phone you back even when you've made 2 complaints about them not calling you back. They just don't seem to care about good customer service. Can't believe they're getting away with giving poor service to their customers. They're more interested in you signing up for their plumbing and drain insurance. Every time I phone, they keep pushing me to take out their plumbing and drain insurance, even though I keep telling them I'm not interested. I would never take out any of their other services from the way they've treated me. Unfortunately we're stuck with this useless utility company and can't even move to another utility company. Even giving them one star is too generous for them.”
“I have posted my negative review of Affinity Water unethical practices and harassment. Affinity Water asked for my details so they can "look into it", I provided them with my details, and guess what?! They still keep harassing me over the phone!!! Every day! Disgusting company!”
“Last month we agreed on a payment plan and I made the first payment. This month Affinity Water just can't stop harassing me by phone, e-mail and letters demanding immediate payment and threatening to end my payment plan! I want to know when UK government will pay attention to the unethical practices of this company which monopolised the water supply in Bedfordshire and therefore doesn't feel the need for improvement.”
