airfrance Reviews

1.00 Rating 1 Reviews
0% of reviewers recommend airfrance
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
communication channels
Telephone
Avg Email Response Time
-1 hours
"Je pensais avoir affaire à une compagnie sérieuse. Notre vol a été annulé, nous avons du rester 2 jours de plus sur notre lieu de vacances. Aucune prise en charge sur place, nous avons du avancer tous les frais! Le service clients ne répond pas à mes demandes. Impossible d'obtenir un justificatif de mon employeur. Impossible de savoir où en est ma réclamation. Je les ai interpellés via twitter et facebook mais une seule réponse toute faite et juste pour me dire qu'ils vont relancer le service clients... J'attends de voir si je suis obligée de les attaquer en justice pour avoir une réponse de leur part."
Posted 7 months ago
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airfrance is rated 1.00 based on 1 reviews

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