Airydress Reviews

2.2 Rating 653 Reviews
F
Happiness Grade
F

Returns - Difficult

3.23%
Industry Average
They are legit even with returns & they refund in a timely manner not 2 months later.
posted 2 years ago - RMcG
I have bought in the past no problem However an order returned to you received by you 26.11.2021 no correspondence or refund given I am very disappointed its impossible to speak with CS If there is no faith in returns there can be no further 0rders
posted 2 years ago - Karen Clarke
Ordered clothes. Terrible fabric, sizing. Return clothes to their "Worry free returns " nearly $200 worth. Been a month now. NO refund. Was told 15 days. Was told that $6.00 was put in my account. Not the return amount of $200. Wasn't even my bank account. They are Scammers. Clothes are disgusting too. Avoid these scammers and disgusting clothes.. They Rip Pensioners off. Save your money..
posted 2 years ago - Carol
I sent for a jacket. It was not as pictured in the lovely advertisement. The fabric and stitching were shocking. It was utter rubbish and so bad that binning it was the only choice. They cannot be contacted for returns and if they could shipment fees to China to them are inflated.
posted 2 years ago - Anonymous
Terrible terrible company to deal with. Clothes not as pictured, but the stress free returns really stressed me out! Overcharged me £25 after returning most of the items and you cant speak to anyone. Email queries are not addressed properly. First and last time I order from them.
posted 2 years ago - denise galbraith
The quality is dreadful and I need to send just over £200 of goods back , they tell you it’s no fuss returns and when I went on the site to try it keeps telling me I haven’t had anything shipped to me ! Right now I am feeling like I have been scammed .
posted 2 years ago - Patricia Wood
Need to return items. Your company is very sketchy. No available address for returns. No available ph # to talk to customer service. I am concerned I need to contact my local police that this company are scammers. Ordered 13 dresses. Description stated size fits as stated. I am a full figured woman. I ordered 2 xl which is what I wear. Everything too small. How do I return? How do I get a refund?
posted 2 years ago - Anonymous
Ordered 4 dresses, in larger sizes just to be on the safe side. All far too small. Returns are impossible and I have wasted £50. Can't contact them in any way, so disappointed 😡
posted 2 years ago - Mrs Angela James
Company seems to be selling poor quality clothing at low prices then making returns difficult so customers don't bother trying to return.
posted 2 years ago - Lisa Eaton
Joann told me to just put the label back on the incorrect package (which I never removed to begin with) and give it back to the USPS driver (which do NOT take returns!) Joann gave me the wrong tracking number.
posted 3 years ago - Teri