Airydress Reviews

2.2 Rating 653 Reviews
C
Happiness Grade
C

Customer Service - Average

63.38%
Industry Average
I wasn’t happy about the dress I received but once I contact customer service I was really surprised how quickly they answered and resolved my problem . Really really happy return & refund service. I will try again next time as I am comfortable and assured that if it’s any problem with the garment I will get my money back in no time. Thanks for the prompt response
posted 2 years ago - Nina
I LOVE the designs, the dresses and the customer service. Until I washed the items a couple times (4) THEY PIL!!! Every dress I have bought from this place has faded and pilled after only a few washings. The descriptions ALL say Polyester, but some are a cotton blend that wares down fast!
posted 2 years ago - Mary Hembel
Having written a poor review regarding the products I received, which I stand by , I would like to say the response from the Airy customer service team has been prompt and a refund of all my money was immediate..without having to return said products.. I can only applaud them for that ..thank you 👍 I give their customer service 5 stars ..shame about the clothes.
posted 2 years ago - Anonymous
I am very pleased with the response of Airydress to my issue. I ordered several dresses and a top. They sadly didn't fit. I kept the items and donated them to the homeless and they issued me a refund. They are very interested in making you happy. Thank you for the great service.
posted 2 years ago - Kellie James
I am from South African. Have placed my order on 24 June 2021 and received my parcel this morning in my door step. 7 July 2021. You are using Buffalo International Logistics. Thank you for excellent service. I am happy with my item as well.
posted 2 years ago - Marina
Not a happy person I ordered a dress never recieved it since April. When.I.check the for the dress all they tell.me they are tracking the order. I am tired.playing wite it juat refund my money Aaliyah Smith.under her email. Bad service. Not happy I need my money back. My first and last order. SCAM!
posted 2 years ago - Anonymous
I write a review 3 days ago as I did not receive the dress I ordered. I contacted customer service. They immediately responded and are refunding my money and allowing me to keep the wrong dress. Customer Service is fantastic.
posted 2 years ago - Kim
Got my delivery as ordered, very happy with the quality, communication and service. Will definitely recommend other people
posted 2 years ago - Chipo
Also the bags have the UPC and bar code and item numbers that might help when returning/referencing with customer service.
posted 2 years ago - SuZeQ
I was scared after reading some of the reviews but, after my order arrived I'm pleased to say that I'm very happy with my order! It arrived in less than three weeks and everything fits perfectly! I will definitely order from this company again! I can't say anything about their customer service as I will be keeping everything.
posted 3 years ago - Ruth