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AJIO.com Reviews

1.2 Rating 1,984 Reviews
D
Happiness Grade
D

Refund - Average

53.69%
Industry Average
Guys ajio is fake and using wrong practices in august I ordered 3 product out of which 2 I applied for return but I didn't receive my refund also the product got picked up after taking month for investigation in which I have shared the proof that it has been picked up but they said the delivery partner confirmed they didn't picked up.
posted 1 week ago - Roopali
Finally, the wrong products were picked up, but to my surprise, the refund they initiated was less than what I had originally paid.
posted 2 weeks ago - Amol Patekar
If zero was there then I have rated it, in fact I would rate - 1. I experienced the folowing 1) very poor customer care service as they talk like resolving the complaint but keep on waiting for ten minutes with music placed on hold and then abruptly disconnecting the call. 2) They say they will pick up for exchange but the app all of a sudden will say Return cancelled by us. 3) Upon checking reviews realising the poor service, the I could see that 1Star ratings are almost 2000 negative reviews. All mentioning the same issues I had faced. Pray that you are lucky to have a good product other forget refund they will not even exchangeπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘Ž
posted 2 weeks ago - Existing customer of Ajio
I have ordered dress worth of 2397 rupees and I didnot like the fitting & material I have return it & pickup is done on 1st august,,but I didnot get refund yet I have submitted by bank statements & sent so many mails & even called up many times regarding refund but unfortunately no response on this issue,,I’m really very disappointed with the service,,I’m fade-up requesting for refund from 26days nobody is taking initiative to resolve this issue.
posted 3 weeks ago - Leela preethi
Refund is initiated.
posted 1 month ago - Anonymous
I ordered jeans it's doesn't fit on me so I returned it's almost 1 months I not my refund in my bank account refund amount 1500 Such a worst experience please guys don't waste your money on ajio cheap brand
posted 1 month ago - Anonymous
ajio don’t buy any one worst customer care and refund amount not getting back taking 7 days
posted 1 month ago - challa srimanya
Now, AJIO wants me to wait even longer just to get the return picked up and the refund processed.
posted 2 months ago - Kanika Yadav
Do not shop from this app. It's the worst. They charge for convince and delivery fee of total 200. And when i had to return an item, they did not even refund me back the full amount. Worst experience ever
posted 3 months ago - Anonymous
Whenever I returned a product , they deduct rs 100 or more amount . Refund policy is so poor .
posted 3 months ago - Anonymous