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AJIO.com Reviews

1.2 Rating 2,059 Reviews
F
Happiness Grade
F

Returns - Difficult

10.71%
Industry Average
Ajio, if your "easy returns" process doesn't work, don't advertise it.
posted 2 months ago - Mohammad imran
Very bad, donot send person to get the returns picked up, keep on rescheduling without any contact. The customer care is totally useless.
posted 2 months ago - Anonymous
AJIO is horrible online shopping experience as when you want to return the product will never come to take it back , the courier company has been instructed by the chor Ambani company never to pickup returns . The courier company just gave me a very stupid reason that they found the address incomplete,while delivering the address was correct. Never buy from these crooks . TATA cliq is far better company
posted 3 months ago - Sunil vazirani
I have been shopping with Amazon and Flipkart for over 10 years and never faced such an issue with returns or refunds.
posted 3 months ago - Amol Patekar
Thard class returns pick up !😡
posted 4 months ago - Anonymous
I initiated a return in the next day itself, waited for 3 days for pick up and but after reading feedback on this forum, I realized they might not accept returns for items without tags.
posted 4 months ago - Anonymous
Worst experience ever...they harass customers in the name of easy returns...go back on their words and much more...we ordered a dress and raised an issue within 5 mins of receiving it that tag is missing and they assured that there will be no issues later went back on that and Said that they never said that...worst digital shopping app ever...would never recommend it to others.
posted 6 months ago - Anwesha
This inaccuracy feels like a system flaw designed to delay or deny legitimate returns.
posted 6 months ago - Mohammad Farhan
Terrible returns service! Its been more than 10 days that my parcel was picked up. There is no update regarding anything from your end. Your customer care number is always busy. Product was of horrible quality! No refund is generated even after repeated attempts to contact you people!
posted 1 year ago - Anonymous
Ajio does not refund on returns Ajio thus violates both the Contract as well as Consumer Protection Laws.
posted 1 year ago - Anonymous