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AJIO.com Reviews

1.2 Rating 2,142 Reviews
F
Happiness Grade
F

Returns - Difficult

10.00%
Industry Average
Ajio has the worst and extremely illogical policy about returns and they block your account. They deduct money from the order amount during returns over and above convenience fees and then they hae audacity to block your account and ask you to create another account with unregistered mobile no. Pathetic customer service and non-sense logic which beats the entire concept of online shopping.
posted 2 weeks ago - Anonymous
Nowadays we are not getting the product if we order for COD. Fake attempts mentioned and returns the product. If it is a prepaid order also we are not receiving on time and very poor customer service. Kindly look into the delivery partner, especially shadowfax delivery service is very very very very poor.
posted 3 weeks ago - Ashwini Gowda
Want to give a bad review as my account is permanently blocked as it says my returns are high.
posted 3 months ago - Aruna joshi
Other shopping apps provide fast delivery, smooth exchanges, and easy returns, while Ajio repeatedly fails to deliver on its promises.
posted 4 months ago - Anonymous
Worst app they don't take returns .. their pick up persons and delivery boys also frauds ... Worst app I will never use this app
posted 5 months ago - Anonymous
Ajio, if your "easy returns" process doesn't work, don't advertise it.
posted 7 months ago - Mohammad imran
Very bad, donot send person to get the returns picked up, keep on rescheduling without any contact. The customer care is totally useless.
posted 7 months ago - Anonymous
AJIO is horrible online shopping experience as when you want to return the product will never come to take it back , the courier company has been instructed by the chor Ambani company never to pickup returns . The courier company just gave me a very stupid reason that they found the address incomplete,while delivering the address was correct. Never buy from these crooks . TATA cliq is far better company
posted 8 months ago - Sunil vazirani
I have been shopping with Amazon and Flipkart for over 10 years and never faced such an issue with returns or refunds.
posted 8 months ago - Amol Patekar
Thard class returns pick up !😡
posted 9 months ago - Anonymous