Akita Systems Limited Reviews

Name: Akita Systems Limited
Address: Unit 15, Nepicar Park, London Road, Wrotham
Rating: 4.74

4.7 Rating 325 Reviews

97 %

of reviewers recommend Akita Systems Limited

Company Reviews

Questions

Metrics

4.7

Based on 325 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01732 762675

Email:

info@akita.co.uk

Location:

Unit 15, Nepicar Park, London Road
Wrotham
TN15 7AF

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Akita Systems Limited 5 star review on 24th January 2018

Gareth

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient service, polite staff”

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Posted 9 years ago

“they are very efficient and a very professional outfit. All issues are sorted in a timely manner and the staff are friendly and helpful.”

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Posted 9 years ago

“Prompt response and happy with result!”

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Posted 9 years ago

“The problems were resolved in a friendly and courteous manner.”

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Posted 9 years ago

“They fixed the issue straight away! Would easily recommend!”

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(None Selected) - Posted 9 years ago

“Dealt with a domain issue very efficiently despite the original registrar being unhelpful. Many thanks.”

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(None Selected) - Posted 9 years ago

“Resolved an issue I had with scanning documents”

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Posted 9 years ago

“Very happy with the service provided, many thanks for the prompt support!”

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Posted 11 years ago

“In three words - First Class Company. They have helped our business growth with their tailored approach. With their expertise we have seamlessly moved office location and moved to a Cloud. The Cloud is amazing and has increased our productivity levels immensely. With our firm being Regulated by the FCA the business continuity and our Disaster Recovery Plan, the Cloud is a perfect fit. Akita made the transition of servers faultless and stress free. They have also saved us thousands in costs with the creation of the Client Portal to enable our Clients to log in to our site to gain information electronic as opposed to paper form. That with their ever friendly approach and know how – I couldn’t recommend Akita more highly.”

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Posted 11 years ago

Hi Ricky, Thank you so much for the positive review, it is greatly appreciated and we look forward to serving you well for many years to come. Kind regards, Akita

Posted 11 years ago

“Akita have been working with me now for a number of years. Support has always been of a high quality with excellent response times. In the past year Akita has also taken on direct user support for our 100+ employees as well as guiding and assisting us with the implementation of new technologies. I look forward to continuing this excellent working relationship.”

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Posted 11 years ago

Dear Andy, Thank you very much for the positive feedback, it is greatly appreciated! Kind regards, Akita

Posted 11 years ago

“A joy to work with, lightning fast responses from intelligent, practical staff. I couldn't ask for more and would urge you to give Akita a call.”

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Posted 11 years ago

“We have known Akita for some years now and there has never been a systems issue that they couldn't resolve. They are quite prepared to help us with IT matters which aren't strictly within their remit. By having such a reliable and forward thinking support company we have been able to grow into a multi national group with offices around the world. Akita has been an essential component of our success.”

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Posted 11 years ago

Dear Jan, Many thanks for the positive words - we look forward to continuing to serve you well over the years ahead! Kind regards, Akita

Posted 11 years ago

“They have provided profession help in planning the deployment of systems. Backup and support have been excellent always respond promptly to any system issues.”

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Posted 11 years ago

Dear Malcolm, Many thanks for the positive feedback, it is greatly appreciated. Kind regards, Akita

Posted 11 years ago

“We a have been dealing with Akita for over 20 years now. They are a thoroughly professional company, courteous, helpful and always on hand. I can't endorse them enough!”

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Posted 11 years ago

Dear Paul, Thank you so much for the kind words, it is greatly appreciated! Kind regards, Akita

Posted 11 years ago

“We have used this company for the last couple of years and they have always provided excellent customer service”

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Posted 11 years ago

Dear Peter, Many thanks for the positive feedback, it is much appreciated. Kind regards, Akita

Posted 11 years ago

“This organisation has proved to be every bit as good as they say they are, and more. I would highly recommend working with Akita if you want to hear honest, direct and clear feedback on what you need to be doing to meet your IT needs; then to get the service and support required to put it in place, Akita is the right company to work with.”

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Posted 11 years ago

Dear Julian, Many thanks for the kind and positive words, your feedback is greatly appreciated. Kind regards, Akita

Posted 11 years ago

“I have 120+ colleagues with the widest possible range of IT abilities and Akita meet their support needs very well regardless. They provide us with 24/7 support which is critical for our operations. They provide me with excellent advice to keep the network and services we operate on it - which includes a VOIP phone system, standard MS applications and some line of business applications too - up and running, reliably and constantly. I've no complaints at all - and for me that's uncommon.”

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Posted 11 years ago

Dear John, Many thanks for the positive words - we look forward to continuing to serve you well over the years ahead! Kind regards, Akita

Posted 11 years ago

“I have always found Akita to be very professional in their approach and very responsive, I would have no hesitation in recommending them to anybody.”

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Posted 11 years ago

Hi Paul, Many thanks for the positive feedback, it is greatly appreciated. Kind regards, Akita

Posted 11 years ago

“Have always found Akita and its staff very easy to deal with.”

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Posted 11 years ago

Many thanks for the positive feedback! Akita

Posted 11 years ago

“Over the years that I have personally dealt with Akita, the level of service I have received has overall been very good. The staff are friendly, helpful, knowledgeable and nice to deal with, understanding your requests and IT problems. I have on the odd occasion when faced with an IT problem, experienced a slow response time from point of contact. However, this is only a minor criticism as the support is very good and there is always a response, one which is friendly, professional and informative; something which I find is very rare these days! I would have no hesitation in recommending their services to other companies. Jerry Edwards Operations Director for Down to Earth Trees Ltd”

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Posted 11 years ago

Hi Jerry, Many thanks for the review. Please note that we are taking steps to ensure that our service is even more responsive, minimising any delays for our clients. Thanks again, Akita

Posted 11 years ago

Akita Systems Limited is rated 4.7 based on 325 reviews