Aldi Reviews

2.5 Rating 1,279 Reviews
C-
Happiness Grade
C-

Customer Service - Average

56.12%
Industry Average
Shocking customer service, the till assistant told me that I should have gone to the checkout instead of coming to her till after she let someone push infront of me, continued smirking.
posted 1 week ago - Anonymous
I have been associated with customer service for most of my working life and know good and bad when I see it.
posted 1 month ago - J Pearson
I was so Embarrassed coustomer service do not care they said they will surch people.
posted 1 month ago - Sharon
Cullompton Aldi has the worst customer service out of all the supermarkets they constantly talk to each other on their headsets,if we used our mobile phones we would be classed as rude
posted 4 months ago - paula jackson
If only Aldi can train their staff. Worst customer service. Dirty and untidy store. Endless queues!
posted 4 months ago - Ngozi
I did not receive the order at all, so I called customer service, which is a terrible experience.
posted 4 months ago - Geoffrey Rivis
Poor customer service and attitude, humilating experience.
posted 5 months ago - Alison Adams
Cashiers have bad attention service located at South St Aldi. December 1, 2023. Against customers attending to use their cleaned cart, that's what customers wanted. Other cashiers know low-price products do not respect people —bad attention to customers. * We shop at Aldi for a price and pay not for free.
posted 5 months ago - Anonymous
I went to the self service till with a basket and paid.
posted 6 months ago - Tom
It's not the products it's the god dam awful parking eye that run your car parks,no way will I shop at Aldi when I can shop any where else that won't send me a demand for £60 saying I stayed for 24 hours on there car park when I dropped my daughter off to pick up a few things on consecutive days.I WILL NEVER SHOP AT Aldi EVER AGAIN.Thank god for lidl and there self service check outs and generous PACKING areas to.
posted 7 months ago - Andrew R