Aldi Reviews

Name: Aldi
Rating: 2.53

2.5 Rating 1,365 Reviews

36 %

of reviewers recommend Aldi

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Metrics

2.5

Based on 1,365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aldi 5 star review on 20th February 2025

Robyn From Hoppers Crossing Victoria

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bean and bacon wraps are a mistake. They might be okay when fresh baked, but having sat on a shelf for I have no idea how long the acidic sauce in which the beans were cooked appears to break down the bacon, soaking the pastry in uric acid which unfortunately makes the pastry and the beans taste like urine. An alternative worth researching might be the use of vegetarian bacon substitutes, the best of which are indistinguishable from products made from real dead animals.”

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Posted 3 days ago

“Unfortunately on Aldi Marlborough Road is a rude sale associate she doesn't know haw to talk with customers always rude and evan when i call her "plese can you come" when she come on the rude tone she said "Why don't you call me" evan if she was laike 2 steps frome me i think her name is Agneta i think”

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Posted 5 days ago

“Vegetables are all extremely short dated - looks great but open one day later it shall be inedible - now never buy from Lidl - when don’t they stock seafood sauce ??? - over all could be better - cold displays again are very short dated - who buys shopping to be consumed within 2 days???? Crazy”

Helpful Report

Posted 6 days ago

“If you like Chilli or have eaten a proper Chilli DON'T BUY THIS. THIS IS AS FAR REMOVED FROM A CHILLI AS THE U.K. IS IN MILES FROM THE CONTINENT OF OF IT'S CONCEPTION. Harsh, acrid taste this has been designed by someone who has no idea what a proper Chilli tastes like. N. S. Hingley”

Helpful Report

Posted 1 week ago

“The Crofton food flasks on Special Buy are EXACTLY the same as the Thermos ones at over twice the price!!”

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Posted 3 weeks ago

“The Crofton food flasks on Special Buy are EXACTLY the same as the Thermos ones at over twice the price!!”

Helpful Report

Posted 3 weeks ago

“I bought brusell sprouts for 5 p in the super 6 on the 27 December and when I got home noticed I was charged 89p I couldn’t get back to the shop until today and was rudely told I should have come back on the day by the assistant serving with a loud voice Don’t forget Lidl is on the other side of the road I could go there in future”

Helpful Report

Posted 4 weeks ago

“Usually Aldi is excellent , so I am disappointed that there has been one product that has been inedible . The 2 village bakery cut loaves seeded had to be thrown away as they both had nasty chemical smell and taste . The smell was very strong and quite unlike food smells more like a spray paint . I tried to complete the online complaint form but it refused to process the details .”

Helpful Report

Posted 1 month ago

“Just went to Aldi in Ely, good and early, to buy a turkey and there were none!! The Saturday before Christmas! They only came in yesterday and they are gone. Surely they must have some idea of demand? It's quite ridiculous and I'm quite sure I won't be the only one in a panic today.”

Helpful Report

Posted 1 month ago

“I have been going to this local supermarket in Wageningen (the Netherlands) for 10 years because I am usually served quickly. It is often quiet there. But this is not a compliment to the shop itself. Customers, beware!! Stay alert in these times of grabberism. In two weeks, I almost paid too much twice: today I almost spent a pound too much at the checkout for a pizza, if I had not checked the price in the shop properly. At my request, the price tag was removed twice in the shop. I got my money back, but no apology. In addition to this disappointment, it is stunning that in this shop, I am only greeted if I say hello first. I still do not feel truly welcome.”

Helpful Report

Posted 1 month ago

“Very good on price and good food. Just need to add a few more different food products”

Helpful Report

Posted 1 month ago

“The annoying thing about aldi no interaction with customers visited newton Mearns 10th December the girl at the when putting through shopping 130.00 pounds she was to busy talking to here colleague about here night out last night ok if it’s about her work fair enough it felt very rude .”

Helpful Report

Posted 1 month ago

“The staff and management in your Aldi in Strood Kent I find very rude try to make a complaint about blocking up the isles with cages. A customer on the opposite side to the cage couldn't get round made a comment politely to her and management and staff got quite irate wasent listening to what I was complaining about thought it was funny. WOULD IT BE FUNNY IF SOMEONE HAD TRIP UP ON CAGES. Staff and management course is in need in this store. My complaint was based on health and safety to customers. Stocking shelves should be done when it's quieter in the evening. Will never shop here again. As I was laughed at and made to feel uncomfortable”

Helpful Report

Posted 1 month ago

“Poor customer service. Poorly stocked store. Poor management.”

Helpful Report

Posted 1 month ago

“Aldi's employees are often rude. Customers get routinely abused. The managers of my local branch in Camden Town seem to accept and encourage such kind of behaviour. I was in the line for the till when I left my trolley unattended for about one minute. When I came back I found that members of staff were emptying my trolley. I asked them to stop, and to put my shopping back in the trolley, as I wanted to pay for it. The staff refused to bring back my shopping, and answered with sarcasm that if I didn't like their policies, I could go ave gone to Tesco. I asked them to call a manager. It turned out that the employee making sarcastic comments was an assistant manager named Mandeep. When I insisted to have my shopping back, rather than issuing an apology, the assistant manager sent my out of the store. From this day I definitely will never do shopping in any Aldi store again.”

Helpful Report

Posted 2 months ago

“I walked into my local Aldi at Porthmadog and could see a huge difference. The shelves were full of fresh colourful produce. Every shelf, fridge compartment well stocked , the floors had just been washed, it looked neat and clean . Lots of staff were busy around the store . No-one was at the tills but as soon as they saw a customer at the check out she was told they would be with her immediately. I was greeted by a cheerful smile at the check out. Well impressed.”

Helpful Report

Posted 2 months ago

“I asked an assistant on the shopfloor of ALDI angley Park Centre, Maidstone if they sold alcohol free white wine which they had a few weeks ago - he pointed vaguely to the top shelf - I asked if he would show me exactly where as I had looked there for several minutes but been unable to find it. Again he just pointed and seemed unwilling to actually come and point it out. So I went back and scoured the shelf he had pointed to no avail. I then went to look for him to show me exactly where it was and found him deep in conversation with another colleague. He seemed very surprised that he should actually be asked by a customer to show them where an item is and gave a sarcastic smile. After a few more sarky looks he decided to lower himself to actually come and point it out - when I got there there was no alocohol free wine - so he made some excuse and gave a few more unpleasant and sarcastic smiles. Terrible customer service.”

Helpful Report

Posted 2 months ago

“Shopped at Aldi UK, Middleton, Leeds 10, recently and used my debit card at the scan and pay machine. I asked the female assistant how to get a receipt from the machine, as there was no indication on the screen on how to do so. She didn't say a word to me... she seemed to have an attitude and seemed to look down her nose at me. This happened to me on two occasions with the same staff member, and I decided not to shop there again until some staff show a little respect and less attitude!🤢😢”

Helpful Report

Posted 3 months ago

“went to Aldi store in McKees Rocks 15136 .. a customer that shops 2 or more times a week since opening .. brought my 15lb puppy on a leach with me .. was told they do not allow dogs in the store .. damn near every employee knows me, so I asked who was giving me this information ? .. it was someone from Corporate Office .. well I don't like being around screaming annoying children or smelly people but they are permitted in Aldi .. soooo I guess I'll shop elsewhere .. my money spends everywhere ..”

Helpful Report

Posted 3 months ago

“It is really helpful for everybody including you can buy most things that for you useful for living customers buy things for an affordable prince”

Helpful Report

Posted 3 months ago

Aldi is rated 2.5 based on 1,365 reviews