Aldi Reviews

Name: Aldi
Rating: 2.53

2.5 Rating 1,314 Reviews

36 %

of reviewers recommend Aldi

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Metrics

2.5

Based on 1,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aldi 5 star review on 19th November 2024

Anonymous

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Aldi 5 star review on 13th November 2022

Robyn From Hoppers Crossing Victoria

Aldi 1 star review on 15th September 2022

Darren F

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clean stores with everything clearly marked so easy to see items and their prices Helpful staff at checkouts and very quick and clear when using auto checkout Last great quality on fresh produce and naturally great value”

Helpful Report

Posted 1 week ago

“I have been happy shopping weekly at Aldi, Sherburn for many years. Recently, I find items with no prices displayed. Finding someone to help is tricky as staff are all trying to meet targets getting stock out. Sometimes, I have to wait till they’ve finished stocking shelves to pick up an item myself. I don’t think it’s their fault though, just the policies in place for efficiency! Last week I needed 3 regular items in particular, but they weren’t available - coffee beans, noodles and vitamins. I drove to my next nearest store in Wetherby, and found all 3 items.”

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Posted 2 weeks ago

“Best meats easy shopping low prices. Good service”

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Posted 2 weeks ago

“We just tried the new lamb curry and enjoyed it.we would have it again.”

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Posted 3 weeks ago

“Went to Aldi today they was so help taking my shopping to car has hurt my back not in Aldi so where else packed it for great just need to ask”

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Posted 3 weeks ago

“The prices are always reasonable and the product quality is amazing”

Helpful Report

Posted 3 weeks ago

“Had a great shopping experience at Aldi, so much cheaper than my usual supermarket. Love their candles and all the washing products too.”

Helpful Report

Posted 3 weeks ago

“Decided to buy the Duck with plum sauce and pancakes. Absolutely delicious the duck had so much meat on it and you get so many pancakes. I will definitely buy it again 🤩”

Helpful Report

Posted 3 weeks ago

“The discovery of this laundry product. I use it in every wash. Thank you Aldi ...”

Helpful Report

Posted 3 weeks ago

“Almat wash powder leaves hard residue in my soap dispenser drawer, no way to contact customer services via email so posted on here.”

Helpful Report

Posted 3 weeks ago

“Kings Norton aldi, all the staff are really helpful such a clean and tidy store so glad opened near me”

Helpful Report

Posted 1 month ago

“We bought Ashfield Grill Minted Lamb Shoulder Chops and what little meat on these mainly bones was fatty - literally 4 small bite full of meat per chops from a 2 chop pack at 420g must have been 400g of bone”

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Posted 1 month ago

“Fish Pie. 90% potato, 10% unidentifiable fish! It didnt really taste if amything.”

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Posted 1 month ago

“Slim Well Salt and Pepper Chow Mein with chicken. This is advertised as being lightly spiced but in fact it is so peppery that it is difficult and unpleasant to eat. Helps you lose weight I guess if you can't eat it!”

Helpful Report

Posted 2 months ago

“Sausage and onion pies, more onion than sausage, won't be having again sorry”

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Posted 2 months ago

“You Greek FLAME FLAT BRED ruined my dinner lumpy lumpy dough and smells disgusting I have put some pictures in there for you to review”

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Posted 2 months ago

“Micro rice contaminated with dead flesh but aldi said it was mold looking at picture we sent lies I took it back to shop I’m plastic container 16mile round trip the first manager said that it s not mold it flesh I was told it would be collected and taken to their lab it was never collected as I found out when I went to see yet another manager who said it had been in office for two weeks but need had not looked at it but put it in bin it all lies from the start I was then offered £5 what an insult it cost more than that in fuel to take it back then they offered 10£ they sold contaminated food that could have killed somebody if they had eaten it for example people with sight loss funny thing is I think it is a smelly dirty chain of shops who cut on quality to make you think it cheaper but it not just rip off you get less in weight for your money I have been in some shops to look but way before this I knew it sold rubbish it was a friend said to me did I want anything from ludlow that I need up with rubbish I never did shop there all that chain have stale dirty smell maybe it all those dead rats like what was in rice I spoke to E H Shropshire and aldi told them same lie hope that put you off shopping at a inept chain inept means on fit for purpose still not had any compensation shame on them”

Helpful Report

Posted 2 months ago

“I brought potatoes brussels and some beans all 3 awful quality taking back I won't be rushing to go back to Aldi any time soon”

Helpful Report

Posted 2 months ago

“The ground beef with the blue tag. Sorry, threw away package. The hamburger was grainy, as though sawdust was in it. Virtually no taste. Don't buy it.”

Helpful Report

Posted 3 months ago

“I am an Asian Hijabi female and have been buying from the same Aldi for 4 years. Today morning when I went to the checkout till the staff asked me to pick up my bags which I have never experienced. It was very humiliating as I didn’t see her asking anyone ahead of me. And when I enquired why is she asking me as she’s being racist. Her response was that it’s an Aldi policy. Why the policy is not effective with the other customers? My question to everyone reading this post is how many times have you been asked to pick up their empty grocery bags to see what’s under.”

Helpful Report

Posted 3 months ago

Aldi is rated 2.5 based on 1,314 reviews