Aldi Reviews

Name: Aldi
Rating: 2.54

2.5 Rating 1,338 Reviews

36 %

of reviewers recommend Aldi

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Metrics

2.5

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Robyn From Hoppers Crossing Victoria

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prices are good but products are changing for the worse. I use Yuka to check for additives and nutritional value and there have been several products that have changed for the worse in the last year or so. Most recently, the protein pots that were made with quark are now milk based yoghurt, they have several new additives including aspartame and pectin, and they taste awful, the lemon cheesecake and vanilla were both really good, they are now too thick, chalky and sour, the same happened with some veggie burgers a while ago and the pizzas and ready meals. Probably a quest to save a few pence at the expense of customers health.”

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Posted 1 day ago

“Latest update on new ALDI at Diss, still great but having come to aldi again this morning saturday 5/7/25 it's plainly obvious that car park isn't anywhere big enough, cars queuing almost on to road”

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Posted 1 week ago

“New ALDi store in Diss, very impressed large aisles so plenty of room, very helpful staff, only fault is if you park farthest end away from store you have to walk back to store to park trolley then back to car as there is nowhere to leave trolley.”

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Posted 1 week ago

“I never have left a review for a supermarket purchase, but today I thought I should because the red grapes I bought from Aldi in Bicester was out of this world! So fresh, so sweet and delicious. Whoever your farmer is , keep buying grapes from them. Beats M&S, Waitrose and all the rest!”

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Posted 1 month ago

“I went to Aldi (Heswall) today for a garden parasol base. It was extremely heavy and I could lift it. I asked a gentleman who worked there ( unfortunately don’t have his name) if someone could assist me and he asked Callum to help me. He had to lift it into the trolley, back out to scan ( the code wouldn’t work) and then accompanied me to my car and lifted it into the boot. Thank you for excellent customer service and particularly Callum who had to do the heavy lifting .”

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Posted 1 month ago

“Look I think Aldi is great and never shop anywhere else. But please, I never thought you would succumb to posturing. My local has installed some tiny recycling bins. Most of the people who shop there will have the majority of their recycling collected by our local council, with the exception of food packaging. What is really needed is one large one with a top that is easy to get into for all the plastic bags, empty convenience food trays , dried food bags etc. that you can’t put in the collected bins at home. And then genuinely get that stuff which goes off to the dumps recycled.”

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Posted 1 month ago

“The coffee stout is exceptional. It's a lovely tasting beer which is why it often sells out. I have tried a few different coffee stouts but this is by far the best. It's also at a great honest price. Keep up the great work”

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Posted 2 months ago

“Very disappointed with the Hunters Chicken - cooked as per the instructions but the chicken was very rubbery. The chicken went in the bin. Not as good as the Co-Op version of Hunters Chicken.”

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Posted 2 months ago

“Very disappointed with the Hunters Chicken - cooked as per the instructions but the chicken was very rubbery. The chicken went in the bin. Not as good as the Co-Op version of Hunters Chicken.”

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Posted 2 months ago

“Have now purchased a half leg of lamb from Aldi and on both occasions very poor extremely fatty .Benefit of the doubt first time but two never again.Threw more away than consumed. Total waste of money.”

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Posted 2 months ago

“Purchased Crestwood Deep Filled Steak Pie for one. Inedible. All the meat pieces were Miniscule and Grisly. Could not eat any of it. Disgusting and totally disappointing. How this Company can sell such inferior sub-standard meat is shameful. Threw it in the bin. Waste of purchase money, my time and electricity to cook it.”

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Posted 3 months ago

“Visited Aldi Sevenoaks on Thursday 27th March and received absolutely outstanding customer service from Joe on the checkout . So impressed that will now drive extra miles to use this Aldi store . Many thanks Many thanks”

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Posted 3 months ago

“Good products at really great prices”

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Posted 3 months ago

“I love my local Aldi. I can eat healthy and the cost is lower than any shops nearer to me”

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Posted 4 months ago

“What’s going on at aldi bought bramwells quixo gravy granules for meat have they changed the recipe.it does not dissolve like it use to full of small lumps returned my 2 tubs for a refund I have shopped at my Romiley store since it opened .i have noticed a change in a number of products stew steak fat and grizzle.dishwasher tablets don’t wash as good .gone back to Asda. Bardon.”

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Posted 4 months ago

““I can’t thank Supreme Asset7 enough for their help in recovering my money from a scam broker. Their team was professional, efficient, and genuinely committed to resolving my case. They kept me informed throughout the process and delivered results just as promised. If you’ve been scammed, don’t hesitate to contact them – they are reliable and truly deliver! 📧 𝐄𝐦𝐚𝐢𝐥: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝟕 @𝐠𝐦𝐚𝐢𝐥 .𝐜𝐨𝐦 𝐎𝐫 📲 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: +𝟒𝟒 𝟕𝟑-𝟖𝟖-𝟔𝟗-𝟕𝟗-𝟓𝟖 Highly recommended for anyone in need of financial recovery assistance.””

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Posted 5 months ago

“I have been to your little Venice shop since it has opened I live near but when I go in to buy shopping and sometimes wine I always get sales assistant saying you having a party or you should stop buying drink but I always wonder if I was buying 4 or 5 cakes would they say the same thing if persons do not drink that fine by me but if Iam buying 6 wine maybe a month so now I go to your Kilburn shop or Sainsbury's it the same price which is sad because I only live 8min away from your shop maybe the manger should have a word I also work in retail would not dream of saying this to a customer”

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Posted 5 months ago

“Hello there,Well today I was on your self service,I,no,the machine,had to call the attendant a few times,he was perfectly pleasant and explained things to me.I have had the same attendant on the manned checkout and seen him,and probably asked for his help at times,so I know he is good. I saw another older woman who I thought was being very grumpy with him and thought in case she complains I want to counter argue his case! I did not get his name,I imagine from the receipt you will know who it is,was a nice young man with a fabulous beard! :) My compliments to him :) I would like to add that mostly I am ok with your machines,but honestly do you really need them,the service on the checkout was always excellent,so swift and efficient always,I think you have come down a bit by using self service too much.”

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Posted 6 months ago

“Chicken Kiev Bake…. Absolute delicious, plenty of Chicken and a very tasty meal indeed, EXCELLENT value for money - please make it for ‘serves 2’”

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Posted 6 months ago

“I would like to lodge a complaint regarding the disgusting service I received during my recent visit to the Aldi store near the Magic Roundabout in Swindon at 8:25. I was asked by the assistant to return some unwanted fruits while using the self-service till, which I found to be unacceptable. As a customer serving myself and paying at Aldi, I am extremely disappointed with the level of service provided. Your staff on a self service till not there to hang around! They are meant to help! You need to give them more training!”

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Posted 6 months ago

Aldi is rated 2.5 based on 1,338 reviews