“I would like to lodge a complaint regarding the disgusting service I received during my recent visit to the Aldi store near the Magic Roundabout in Swindon at 8:25. I was asked by the assistant to return some unwanted fruits while using the self-service till, which I found to be unacceptable. As a customer serving myself and paying at Aldi, I am extremely disappointed with the level of service provided.
Your staff on a self service till not there to hang around! They are meant to help! You need to give them more training!”
“Price and quality of products. I'll stick my neck out and say it's the best overall supermarket in the world. I would never go anywhere else. You don't need any frills just good honest pricing. Well done aldi...”
“I was on break, went to buy a drink and few things I will be needed for dinner
I finished at the pay point,noticed I need id for drink.
I tried showing him from my point, because of the nature of my job, he shove my phone away, without listening to me
As a customer rep, you can talk to the customer without raising your voice
But no he should that he is a rascist and black people are not welcome in the store
I had to call my colleague to come with the id, in between the manager came, he was the rude of all.
You can address a customer without been rude! Countless times to show my id on my phone even if I don’t get the drink was abortive
I was embarrassed, but I learnt a lesson, I take my money elsewhere where, where the understand customer rapport, not showing his ego, however it’s gonna be my last time there.
Hope they go for training and work on customer relationship
Good luck”
“Clean stores with everything clearly marked so easy to see items and their prices
Helpful staff at checkouts and very quick and clear when using auto checkout
Last great quality on fresh produce and naturally great value”
“I have been happy shopping weekly at Aldi, Sherburn for many years. Recently, I find items with no prices displayed. Finding someone to help is tricky as staff are all trying to meet targets getting stock out. Sometimes, I have to wait till they’ve finished stocking shelves to pick up an item myself. I don’t think it’s their fault though, just the policies in place for efficiency! Last week I needed 3 regular items in particular, but they weren’t available - coffee beans, noodles and vitamins. I drove to my next nearest store in Wetherby, and found all 3 items.”
“Decided to buy the Duck with plum sauce and pancakes. Absolutely delicious the duck had so much meat on it and you get so many pancakes. I will definitely buy it again 🤩”
“We bought Ashfield Grill Minted Lamb Shoulder Chops and what little meat on these mainly bones was fatty - literally 4 small bite full of meat per chops from a 2 chop pack at 420g must have been 400g of bone”
“Slim Well Salt and Pepper Chow Mein with chicken. This is advertised as being lightly spiced but in fact it is so peppery that it is difficult and unpleasant to eat. Helps you lose weight I guess if you can't eat it!”
