“Absolutely disgusting deepfilled chicken and gravy pie, 3 pieces of chicken in the whole pie total rip off, they won’t get anymore of my money, won’t let me upload photos surprise”
“The Aldi on the Wellingborough road in Northampton
Another bad experience at the self serve the same member of staff checked my personal shopping trolley without asking me obviously never found anything this has happened before what she done is. not legal no other supermarket does this
I get they have issues with shoplifters but treating someone as a potential thief is bang out of order I have reported this as it was the same woman who did it the time before so
makes me wonder why she is still working there disgusting behaviour towards customers who pay their wages
What a jobs worth I shall let my friends know who shop at this branch”
“We regularly bought Snackrite Tangz 'Tangy Tomato Flavour Snacks' but we have had to throw away many packets because the bags are not sealed. This has been going on for months. About time it was sorted”
“Bought some frozen bbq chicken wings, that was not chicken, I cooked them as instructed and the chicken was like jelly and was very off putting and I couldn’t eat them, my husband ate some but he said the same thing, he gave them a chance but I couldn’t just looking at it.
Definitely wouldn’t buy these again.”
“Purchased some double cream which was dated 13th July along with strawberries, green and purple grapes bananas for fruit salad which my 14 year old grandaughter was making for us. She give us dessert and glad we noticed it before grandkids ate it as cream was off and they would of been really poorly, totally ruined what would of been a lovely refreshing dessert. Complained to manager who told me to ring customer services to issue me with a voucher which apparently they can't or should I say wont because I paid cash and never got receipt. Who can afford to throw money in the bin. Totally rude customer service.”
“Today I visited the Albert Road store Watford. The self service assistant was so rude and unhelpful. She was helping me to process a couple of reduced items, her attitude just so sarcastic and said some rude things to me. She just put me off shopping in your store again”
“Aldi Somerford Road, Christchurch sold fish over the use by date!!
I was ill for 2 days yet Customer services dismiss my complaint and tell me to return to the store for a refund… disgusting service.and they broke the law!!!”
“Not a vegetarian product.
Just want to make shoppers aware that an item they are selling is NOT Vegetarian. The Foodie Market Apricot and Almond mix have SHELLAC in it. Shellac is NOT a vegetarian product.
It should not be used as a vegetarian item. According to the vegetarian society and the food standards agency this is NOT permitted or approved to be classed as vegetarian. Shellac comes from the Lac Bug if anyone’s unsure. If people are not likely to read the ingredients they trust the V symbol on the front as being accurate and honest they have no idea they have eaten this product. How many other ingredients are they using that they are declaring as vegetarian that aren’t. They need better informed staff tk be making decisions like this because they clearly have no food knowledge. I have been a vegetarian for over 40 years and have no desire to eat anything like this shellac product and I’m sure there are many others that agree with me. It has been removed from vegetarian society approval list and they should be adhering to these standards to satisfy these requirements.
If this were an allergen they decided not to mention they would have a potential death and massive law suit on their hands. Food labelling is there for a reason.
If they are adding shellac to their foods then they should REMOVE the V sign from the box. They are mislabelling this item. Have contacted Aldi but not really bothered. They replied with consumers can make their own choice if they want to eat it. THATS NOT THE POINT I’m sure people will decide, but the label is misleading and misinforming.”
“Very aggressive security picked on disabled person then snatched phone from another customer,wrongly accused customer of stealing then refused to apologise and give details of of license or name..”
“Cash and card machine verbally told card only after paying cash failed to give change forced to pay by card 79 pence couldn't find key to open machine told they would have to check cctv for payment when someone else found the key the £1 coin paid had disappeared nit refunded £1 coin and wished that the coin stopped the machine working to frustrate them as much as they had me . Had to pay by card and left shop as no common sense or assistance was forthcoming. Customer care rating 0.”
“I never received a reply to email:
Dear Sirs,
I was in Aldi Hounslow [Hospital Rd.] yesterday when your Employee, who said he was a security man, stopped a woman and asked her to open her shopping trolley to search what she had inside. I thought maybe she has done shoplifting and did not pay much attention. I was shopping with my 7 yr. old daughter. This man searched her bag and was rudely telling her that she was not allowed to bring her shopping trolley inside the shop. She said she did not know that she was not allowed to. I accept that it must be a supermarket rule and quite understandable, but his approach was totally wrong and rude against someone in her late 50's. She was Asian and he appeared Asian too. She was most upset and she told me that he was very rude to her. I felt that she was treated like a common thief. She returned after having left her bag and just with the shopping trolley. Again I saw them exchanging words, and he was with another shop attendant. I was in the same corridor. She still appeared most upset being challenged by the two of them. I felt a duty as a responsible citizen to speak on her behalf and said that I witnessed that he was very rude towards her and he should not speak to her in that wat as she is a customer. He told me that I should not interfere and asked me to leave the shop. I was shocked that he was dismissing me from the shop there and then just for having supported this unfortunate lady. My daughter and I were practically thrown out of your Aldi. My daughter was very upset as she has chosen her favourite sweets and had to leave it in the trolley. I was left shocked and dismayed and very upset. I am a pensioner and was treated so abruptly, unfairly, and felt so disgusted by the attitude of this security man, who could well have been the manager himself. When I asked who he was he refused to tell me or give me his name, saying that I don't need to know. I left my trolley there forgetting to take my £1 coin. Please can you return my £1 coin as I borrow it from my daughter who always keeps it for the shopping trolley? This man was well dressed, medium built, dressed in a black suit, too smart to be a security man, and oh yes, He also had a mustache, I think and was Asian like me.
Please send him for a course in customer care and diplomacy, because no employee of this very much-loved supermarket can have an employee who is lacking in tactful approach, and blatantly rude. He just could not have been trained that way. I did tell him he needed further training. I am sorry if I upset him too but old ladies need to be protected from abuse, I think. Please don't forget to return my daughter's £1 coin. I write to you this mail as I do not want to feel upset if I speak to you on the phone. Many thanks.
K. woodit”
“This is a review about the hiring process at Aldi.
I applied for a role at one of the Oswestry stores in March, a very basic role might I add. Got invited for an "assessment" about a week later. I was given no more than a few days notice, and was offered a single half an hour time slot to 'choose from'. No other information was provided. That's when I should have saved my dignity.
Fair enough, that wasn't a problem because I live across the road from the particular Aldi I applied for.
So I walk in, 15 minutes early. To be told to stand by the packing bench and wait for the manager. 30 minutes later I'm still standing there like an absolute weapon. That was my second opportunity to save my dignity.
Eventually I get called in for this ever mysterious 'assessment'. Which was, what I thought at least, a lovely chat with the store manager. Who told me I would hear back by the weekend (it was a Wednesday).
Lo and behold, almost a month later, I've been told exactly nothing about where I stand. I've chased it up 3 times with their supposed customer service team, only to be told on every occasion that my message was passed onto the hiring manager.
Just silence. This is the same store that I've shopped at for years. I don't know why they haven't responded. I'm literally sat here speculating. But what I can say with certainty, is that Aldi does not respect your time. Yet, as is their business model, expect everybody else to respect their time and get in and out of their shops as quick as possible.
It's just disrespectful and a sad representation of the world we live in today. And I know this won't mean anything to them, but I won't be parting money with them again. I would urge others to take the same stance, because these lot are taking advantage of an overly saturated job market”
“Tried earls pâté dog food. My dog then developed severe diarrhoea with blood in it for three days. He was crying every time he pooped. Had to spend £84 on pro kolin to stop the diahorrea. Cheap dog food costs money in the long run.”
“walked out of store accused of being a thief of a madam on self service who should be sacked for gross missconduct and security guard who took her word him being sorted by sia never go in this shop ever again full of idiots”
“The bean and bacon wraps are a mistake. They might be okay when fresh baked, but having sat on a shelf for I have no idea how long the acidic sauce in which the beans were cooked appears to break down the bacon, soaking the pastry in uric acid which unfortunately makes the pastry and the beans taste like urine.
An alternative worth researching might be the use of vegetarian bacon substitutes, the best of which are indistinguishable from products made from real dead animals.”
“Unfortunately on Aldi Marlborough Road is a rude sale associate she doesn't know haw to talk with customers always rude and evan when i call her "plese can you come" when she come on the rude tone she said "Why don't you call me" evan if she was laike 2 steps frome me i think her name is Agneta i think”
“If you like Chilli or have eaten a proper Chilli DON'T BUY THIS.
THIS IS AS FAR REMOVED FROM A CHILLI AS THE U.K. IS IN MILES FROM THE CONTINENT OF OF IT'S CONCEPTION. Harsh, acrid taste this has been designed by someone who has no idea what a proper Chilli tastes like.
N. S. Hingley”
“I bought brusell sprouts for 5 p in the super 6 on the 27 December and when I got home noticed I was charged 89p I couldn’t get back to the shop until today and was rudely told I should have come back on the day by the assistant serving with a loud voice Don’t forget Lidl is on the other side of the road I could go there in future”
“Usually Aldi is excellent , so I am disappointed that there has been one product that has been inedible . The 2 village bakery cut loaves seeded had to be thrown away as they both had nasty chemical smell and taste . The smell was very strong and quite unlike food smells more like a spray paint . I tried to complete the online complaint form but it refused to process the details .”
