Aldi Reviews

Name: Aldi
Rating: 2.54

2.5 Rating 1,276 Reviews

37 %

of reviewers recommend Aldi

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2.5

Based on 1,276 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Aldi 5 star review on 13th November 2022

Robyn From Hoppers Crossing Victoria

Aldi 1 star review on 15th September 2022

Darren F

FelHil

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just been shopping in Aldi Petersfield and found the wine and customer service excellent. I was helped by Sienna who found the wine I wanted and could not have been more helpful - thank you. Paul”

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Posted 1 month ago

“My car broke down in a Aldi Winchester car park, I have spent 1hr.40min waiting for the Rac service. And in a few days I have received Penalty notice. I have returned to Aldi and met Assisted manager Christian, who helped me to cancel that notice. He was confident and professional .I was very grateful.”

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Posted 3 months ago

“Their services are 5star and you get what you are looking and the staff is very good”

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Posted 4 months ago

“aldi helped me recover from my grandma dieing”

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Posted 7 months ago

“Gabriella North Finchley, excellent customer service, positive friendly focused and helpful, made the experience the best it could be. Thank you Gabriella”

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Posted 1 year ago

“Aldi Yeovil is a real pleasure to shop at. The staff on the floor are happy interactive individuals and always have smiles on their faces. It’s not too much to have a quick chat on till which is what is missing in shops today. The personal approach. The shop is tidy, organised with a variety of interesting items frequently. Staff have always been friendly and happy to help even though they look very busy. I haven’t seen a shop where it’s so work busy so hats off to them all. I can not fault the youngsters here at all they are a credit to the store. It is their attitude that has me and my husband returning regularly. Only fault with shop is the price rise of some items which has jumped significantly, not a slow rise which we could cope with but a high rise which has made us swap items we would normally buy for other things. I think this is across every shop though. Definitely our favourite shop so well done people.”

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Posted 1 year ago

“I really love Aldi's there red beets are the best they're cereal is awesome. I buy a lot of they're products and they're very reasonable . Thank you for being there”

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Posted 1 year ago

“On 15/01/2023, I had excellent customer service at Aldi in Kidbrooke by employee Gian and I would like to share my experience. I had problems passing my groceries in the self checkout, and the employee Gian gave me all the assistance, with a lot of education, patience and professionalism… I will summarize the story so the text does not get long. Some grocery items were not registering automatically, I had 2 boxes of broken eggs (my fault), my credit card Bank It didn't work, I had to go home to get another one, I paid half of the groceries at checkout and the other half at Self-checkout . Bad day for me, but I had full assistance and guidance, it was my luck. 🙂 Before that another situation had happened , when I went to remove 3 packs of 2 liters of water, which were piled up and could fall when removed, the employee Gian was passing by at the time and asked if I needed help, and he removed the packs for me. 🙂 Honestly, it's very difficult to find attentive staff who are ready to help. But, today for the first time, I had this great experience. I hope Gian has a great future at the Aldi supermarket, because he is a rare person to find. Thank you so much Gian”

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Posted 1 year ago

“Oceane and Ariel had great attitudes and kindness. Best customer service ever. In my opinion, they should both be employee of the month. Also, Aldi is organized, clean and neat. The food is not only good but amazing. 5 Stars!”

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Posted 1 year ago

“Just bought the Aldi 7ft Pre Lit Luxury Premium Christmas Tree. WOW how beautiful, have been looking for several weeks been to David Jones, Myers, Costco, Target ,K Mart , Big W as well as specialty Christmas Shops. Then I went to Aldi purchased this tree it looks just as good as the specialty shops, Myers or David Jones, and so much cheaper only $139. Easy to assemble comes in 3 sections. Place bottom section into the sturdy steel base, unfold the branches, and fluff them out. Repeat with mid and top sections. Tree is now looking fantastic. Plug in and switch on, up to you on whether you want to decorate it further or leave as is. The built in lights are just stunning and you have a few settings to choose from. Excellent tree for such a low price highly recommend.”

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Posted 1 year ago

“Watford store is clean, good selection and easy to use. Only problem is prices rising”

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Posted 1 year ago

“DEUTSCHE KUCHE, German Style Sauerkraut is the best. Value and taste is exceptional. I love it, Thanks Aldi.”

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Posted 1 year ago

“Good morning I love how you wrap all of your fruits and vegetables, also they are good quality as well Thank you”

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Posted 1 year ago

“I love the variety and prices I can find at Aldi's. However, I do not think I am interesting in purchasing any insect products at your stores.”

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Posted 1 year ago

“I have been shopping at our local Aldi in Tomah, WI for over 15 years now. I'll make it short here...They beat the heck out of Festival or Walmart Supercemter for both prices and quality. Whole chickens at Aldi, cheaper than the other two stores. And they run larger too. Up to 7-8 lbs at times, Now That's a BIG fryer. Great taste and all the cuts of chicken included. Cheese is Very inexpensive and just as good as the store brands and like Crystal Farms and such. All cuts of meat ( pork, beef , Corned Beef ( Bee's Best at times), Fresh Salmon ! and on and on...) that I have bought over the years were great. Save $$$, be smart, Shop there :)”

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Posted 1 year ago

“I bought Fremont wild caught shrimp taco mix... so very very good...there were only three packages when I saw them and I bought all three...S.so glad I did”

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Posted 1 year ago

“Aldi is the best supermarket in the UK. It has the lowest prices but does not compromise on the range and quality of its products. I like its so-called copycat products too. I recently read that Aldi is now the UK's fourth biggest supermarket, displacing Morrisons. I look forward to seeing it at the number one spot.”

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Posted 1 year ago

“I went to Merthyr Tydfil store for a bottle of wine as we were in there was two people was pinching some bottle as they got to the till a young woman stopped them they started to kick off that’s all I could see was all the ladies off the tills were straight away backing her up it was so great to see this in your store well done lady’s 👏👏”

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Posted 1 year ago

“Overtaking Lidl in terms of quality and availability for some time. Also better variety of products on offer. Switched from Lidl now since they reduced their rewards scheme and recycling rewards stopped.”

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Posted 1 year ago

“Always a good place to buy your weekly shop and also look at their other home goods on sale. Plus all the shops are laid out the same so it doesn't matter which Aldi shop you are in you are familiar with the layout.”

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Posted 1 year ago

Aldi is rated 2.5 based on 1,276 reviews