Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Aldi Reviews

2.5 Rating 1,275 Reviews

37 %

of reviewers recommend Aldi

Company Reviews

2.5

Based on 1,275 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Aldi Reviews

Write Your review

Tell us how Aldi made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aldi 1 star review on 15th April 2024

Aldi 5 star review on 13th November 2022

Robyn From Hoppers Crossing Victoria

Aldi 5 star review on 13th November 2022

Robyn From Hoppers Crossing Victoria

Aldi 5 star review on 13th November 2022

Robyn From Hoppers Crossing Victoria

Aldi 1 star review on 15th September 2022

Aldi 5 star review on 30th June 2022

Aldi 5 star review on 30th June 2022

57

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For the first time today me and my children visited the new Store in Reading Retail Park . Such an amazing big store ! All member of staff friendly and happy to help . Especially the girl who works at one of the tills , happy to explain to me with some issues that I had about the dates on the products and when I asked if there is any (same) product available she was more than happy to ask and find out . Happy with the service that they and she provided .”

Posted 1 month ago

“Always good quality and reasonable prices.more stores opening soon so not far to travel”

Posted 2 months ago

“I often go to Aldi, this store is near my house. The selection is average, but the prices are good, and sometimes they have interesting products.”

Posted 2 months ago

“Aldi is a good shop as far as uk shops go at least, it's nice and cheap however the only gripe I had was that I bought a twilight Reed diffuser thinking it was going to smell like the candle version i smelled in shop when I bought it it had an awful slightly sickly floral smell not like the candle which had a slight sea salt smell to it it gave me headache too-dont buy”

Posted 3 months ago

“The only worse thing about Aldi, is no barcode on food or any item, just stupid lines. Get that sorted. I'm gluten free and I can never scan an aldi product.”

Posted 1 year ago

“Good click and collect but far too expensive at 4.99. Costs less to have groceries delivered by other supermarkets.”

Posted 1 year ago

“I'd give Aldi 5 stars if they gave you a second to look at your receipt. More than 1/2 the time they charge double for items or the listed sale price does not reflect because they have to work too fast. Therefore, it has become a job to get refunded. It causes anxiety which is why many skip the store.”

Posted 2 years ago

“Excellent service. Produce good. Can’t fault it. Bests Morrisons”

Posted 2 years ago

“I don’t often shop at Aldi, but I would like to compliment them on the teabags I bought there.. Diplomat Red Label.. what a lovely cuppa !!”

Posted 3 years ago

“My first ever Click & Collect - good experience. This service at Welwyn Garden City was very good - quick, efficient, member of staff very pleasant, only one item not available, and no substitutes! Only downside is high charge £4.99 for Click & Collect, I don’t object to charge - just the amount. I believe some supermarkets charge £1.50 and deliver for FREE dependent on amount spent. Do like the compostable delivery bags 👏🏻👏🏻 👏🏻”

Posted 3 years ago

“This review is not about the quality of goods within Aldi but about a particular store condition. I do not ever have anything nice to say about this company but today is different. On Monday 26 October 2020 I went into my local store in Dover, Kent. It was bright and shiny, no pallets of stock all over the place and the checkout female was very nice and friendly towards me. Maybe a new manager but whatever it was well done. Again, this is not about their goods.”

Posted 3 years ago

“Ordered aldi box, hubby & I very happy with it lovely man who delivered it. It only took about 3 days which was very quick.”

Posted 3 years ago

“Poor parkingsharp”

Posted 4 years ago

“Good price but sometimes they take products off the shelf for no reason and mouths later it's back.”

Posted 4 years ago

“purchased two power tools at a very good price found both to be better than expected. would certainly recommend dont be put off by low price”

Posted 4 years ago

“Aldi at Southampton Road Portsmouth is a real pleasure to shop in. Clean, bright airy store, well stocked and helpful friendly staff. Great location, good parking, decent produce. What's not to like? I didn't expect champagne at beer prices but I've not been disappointed with anything so far ... try it out. Just be selective, eh? There's nothing to lose.”

Posted 4 years ago

“Aldi is great if you're not a brand snob. Ok not everything is as good as, say Sainsbury's or Waitrose but I've found several items that I believe could be the same item as the big brands at a massive reduction in price. Such as their own brand Norpak, which is pretty similar to a certain Scandinavian styled spread. Also a premium brand powdered coffee has an equivalent in Aldi that is just as good but much cheaper.”

Posted 4 years ago

“Always have to wait in big queues”

Posted 4 years ago

“Great prices and customer service the only downside prices of carrier bags 99p for one. Great selection of food and drink good aisles kept clean tidy well stocked food and drink. Staff go out the way to help customers which i love”

Posted 5 years ago

“great price like a little too cheap and i didnt find any nice flour but i would reccomend to lower class people who drive volkswagen and fords customer service was great and quality food was decent”

Posted 5 years ago

«
1
2
3
4
»

Aldi is rated 2.5 based on 1,275 reviews