Aldi Reviews

Name: Aldi
Rating: 2.54

2.5 Rating 1,338 Reviews

36 %

of reviewers recommend Aldi

Company Reviews

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Metrics

2.5

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Robyn From Hoppers Crossing Victoria

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value for money”

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Posted 7 years ago

“Customer service was good and straight forward when I had to return an item.”

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Posted 7 years ago

“Got in the seasonal item I had been waiting for.”

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Posted 7 years ago

“Product was delivered promptly and as expected. Unfortunately the quality of the flat drill bits was below the good value I'd hoped for so I will be returning. I always new this would be a risk as Aldi specialbuys vary is quality though are usually fit for purpose in my experience. In this case, the price was simply too low to allow higher standards.”

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Posted 7 years ago

“Very cheap and food is very good”

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Posted 7 years ago

“Great value and good quality food.”

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Posted 7 years ago

“good selection of products at fair prices”

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Posted 7 years ago

“Good prices,wide range of goods, plenty of room in aisles”

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Posted 7 years ago

“good enough to be one of the best stores”

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Posted 7 years ago

“good prices. good variety of products. happy and helpful staff. improvement= sometimes the shelves can be empty on certain days or times”

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Posted 7 years ago

“Cheap pricing, good quality products..”

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Posted 7 years ago

“They have great value for money and helpful team.”

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Posted 7 years ago

“Cheap and quality products. Beats Tesco every time.”

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Posted 7 years ago

“They had scented candles in the shop for £3.99 that closely resembled, in appearance and scent, another candle from a famous name that is significantly more money. The rest of the shop offer excellent value for money and good quality products”

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Posted 7 years ago

“Quality items at affordable prices.”

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Posted 8 years ago

“Very reasonabley priced and easy to find stuff. Checkouts could do with more staff in”

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Posted 8 years ago

“Shop in Oakham visited on my way back from Rutland Water. Good choice, appropriate number of checkouts open, friendly staff.”

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Posted 8 years ago

“Fresh fruit and vegetables at good prices.”

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Posted 8 years ago

“Aldi is brilliant value for money if you aren't bothered about big brands! The only thing is the checkouts are extremely fast and there aren't as many staff as the larger stores but that helps them keep the costs low!”

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Posted 8 years ago

“Good range of products at very competitive prices.”

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Posted 8 years ago

Aldi is rated 2.5 based on 1,338 reviews