“Promised horduveres, champaign, balloon drop for Hollywood event. Nothing was as promised. Platinum members $75.00 to attend. Very disappointed. Will never purchase events through this organization again.”
“Customer Support and Service indeed is pathetic , highly arrogancy and egoist in nature.
Mr.Manoj representative of allevent has no time at all to pick up call and talk but will keep on chatting on whatsapp . This is just not one time experience , this is an experience over repeatative approach . Official correspondence or communication can't be so lenghty and time consuming to discuss on whatsapp chat . Another person Kinjal the same story is with her too . Either they dont understand the terminology of customer centric or they dont value customer's reaching them out for a simple reason they need help , support .
We wonder does the orgn fails to support them with telephone calling system support or allevent has the culture to operate on whatsapp. They must be having that leisure time , regret to express we dont have that leisure time to do whatsapp chat which does not serves the purpose.
An organisation earns respect and builds up reputation bcoz of its employees service contribution towards its customer and the same gets damaged bcoz of the bad process and bad customer service .
For us it is easy to move out of ALLEVENTS but its important to give meaningful and constructive feedback for such arrogant team.
Please understand and respect your customers , one who has failed time has never forgiven them.
There are leaders like Townscript and IndiaRunning who have great sense of customer centric support and that is why they are leaders .”
