“I ordered a part for my Mercedes, which arrived promptly. Unfortunately, it was defective, but a replacement was sent. At all times, I was dealt with courteously.”
“I contacted Prestige looking for 4 replacement wheeels and was not disappointed . Ryan was exceptionally helpful , courteous and had them delivered to me within the week . I highly recommend them for your replacement parts”
“As a senior, I don't always get how internet scams operate. However, COVSECLTD * COM put me at ease. They checked in frequently, communicated clearly, and never hurried me. They guided me through every stage of the procedure and even offered assistance with simple tasks like email recovery. Companies that treat senior citizens with as much tolerance and respect are hard to come by these days. I appreciate their assistance and candor.”
“I visited prestige allparts today 21 st june 2025 was greeted by a wonderful young lad called Bailey
He was amazing and extremely professional and his mannerism most commendable he went out of his way to help me get the parts I needed and the service he gave me was amazing you could tell he did his job with pride and respect thank you Bailey
You made a very stressful day bearable for me keep up the good work”
“First time using allparts prestige after searching for a rear light for our Mercedes. Ryan was so helpful and found exactly what we needed it arrived super quick and excellently packaged would definitely recommend thank you again!”
“Phoned up on the Tuesday in my car ready to set off to collect the part I'm in Sheffield so wanted to see a picture before setting off. Or at least describe the condition. After ringing multiple times each time getting fobbed off I actually found the part in mention online.
So was arranging to collect but again getting fobbed off with Ryan will get bk to you . Hello can I come or not?? . the next morning saying their struggling to find the part when clearly I can see it's been sold. "THEY RANG ME" WITH THE BREAKER LINK QUOTE!! WASTED MY TIME WHY NOT JUST SAY ITS SOLD ?? Never Again! Glad I never set off.”
“These guys are brilliant I had a problem with a wheel I received off them it was not really there fault as it only came to light when wheel was balanced I phoned them and spoke to Zak he was really good and true to is word sent me a new wheel the next day can’t praise them enough thank you”
“Dealt with Bayley for my order which was a tricky one.
He was spot on and dealt with in a polite and professional manner.
I will definitely be using them again and have passed them onto several friends.”
“Bailey dealt with our problem went above and beyond even doing two strips to guarantee color a firm worthy of the word prestige well don bailey and gang”
“What a terrible experience and waste of time
Where do I start...
I ring this so called specialist about some bumper wiring looms and tow hook for my Mercedes. I insisted they have to be compatible with my car that has the optional radar WHICH THEY CONFIRMED THEY HAVE IN STOCK AND IT'S EXACTLY WHAT I NEED, TESTED AND FULLY WORKING. After being told the delivery will cost a whopping £80(eighty pounds sterling) I decided to go there myself and collect. So drove 1h30m.
Glad I did because the wiring loom DID NOT INCLUDE the leads for radar and the tow hook was in fact DEFECTIVE. They asked me to wait there as they will check if there is another tow hook available from another car. So I agreed. 3(three) hours later they finally came back to me confirming that they DO NOT HAVE ONE. Again.
As goodwill gesture they offered free delivery for my parts as they will be getting new stock available very soon. I accepted the kind offer and went home disappointed.
Anyway, called back a week later for updates, then another week after that, then another week after that and I lost my patience. The 4th week I call without introducing myself and ask for the tow hook. To my surprise they now had one in stock and confirmed the fitment ONCE AGAIN. So I tell them who I am again so I can benefit of my free delivery. Been told to wait another couple minutes on the line to double check. Then MAGIC HAPPENED, when they realised I'm the same guy from before THE PART WAS NOT COMPATIBLE ANYMORE.
How can you call yourself a specialist when you have no idea what you're doing and waste my time?!”
“I had many conversations with Ryan Quayle in my search for a specific discontinued body trim part for my Mercedes Coupe and throughout the contacts Ryan went "above and beyond" to be more than helpful in facilitating finding not only the part but one that colour matched the car body. Unlike so many parts dealers Ryan's attitude is far from "transactional" and he is unique in the lengths he will go to be of assistance> " A GO TO DEALER" !!!”
“If I could score zero points that’s still to much x service desk x u wait for ages then they come take the part come back x give u a price x then go away again to get the new part and you will be waiting for at least another hour x I’d say use dronsfields up the rd x a different class of services”
“Fantastic support & Ryan was brilliant.
Ordered a full turbo for my E Class Merc it arrived & my mechanic fitted. Within a few hours problems started with turbo so I contacted Ryan and he immediately sent a replacement.
To get a second opinion I took it to Merx specialist & it turned out that there was a fault in the turbo but could only be detected doing a smoke test that there was a hairline crack in it.
Ryan offered to get it repaired at his place and this was the best decision. Luckily, they did all the tests and found other faults that my mechanic has made ie incorrect wiring, vacuum pipe wrong was round and a few other points and they fixed them all at a really reasonable labour charge and no extra parts required & it turned out cheaper than my own mechanic.
Ryan never let me down always kept me updated and made everything happen. Got car back yesterday and its like a new car. Huge thank you to Ryan & his team.”
“a family member tried to purchase a gearbox from these and paid for one in jan 12 got lied to about having it in stock mike kept making excuse up on excuse every time he enquired about it. must have promised it would be with him over 3 times then it was he more paper work then getting checked bk out to be delivered lied to every time still without the gearbox.”
