“Both times I ordered sneakers from them, they confirmed everything and then suddenly a week later would say they refunded the order. No explanation. Very frustrating.”
“I ordered a Garmin watch back in June at a cost of 548 euro, they sent the wrong product to me, I tried for weeks to contact customer services, eventually they sent me a email with a return slip to send back their wrong product, saying as soon as I send them a tracking number they will send my watch to me. THAT was three weeks ago still no watch and no contact from customer services. Do not deal with this company and their customer service is disgraceful”
“Horrible experience! Stay away from them. I am still ordering for the second time a product they keep on delaying the delivery. For the past two months i am waiting to receive a product. Every times they reordered the product, the item was ordered four times in two months with nothing to show. They increase the price, they dont explain, they keep me waiting, and still no product received. Customer service is clueless, rude and useless. Its a vicious circle with a lack of responsibitly from them. Go somewhere else”
“Scam-like practice, fake price advertised, Credit Card charged but they never delivered the goods. Absolutely non-existent support, not answering emails, on phone, after days of trying to reach them only some arrogant unhelpful generic parody on customer service. A shop to avoid, I'm afraid.”
“This business is unreliable, unhelpful and dishonest. I ordered an item and was given a 24 hour delivery option for an extra €20 with DPD DELIVERY. They took my money and posted it. Twelve days later it eventually arrived in my country and before it was delivered they postponed the delivery. I phone them five times and emailed them seven times and I just kept getting someone writing down my remarks so they could investigate the delay. Their customer service is worst I’ve ever had. I wish I had read the online reviews prior to my purchase. They have spoilt the purchase and they still have the goods and the money near on two weeks after I paid upfront. They sent it by post and kept the courier €20 delivery charge. AVOID THESE PEOPLE.”
“I got the wrong item (bike saddle). I did try it in the hope it would fit, than I could accept the wrong delevery.
Now I can't return anymore. But they send something I can't use and don't want!”
