“We, three best friends, celebrated 2020 in Sky bar to welcome this fantastic moment, 2 out of 3 did show up as we flew all the way from Hong Kong for this special gathering.
Unfortunately one of our friend was genuinely sick starting from noon on 31 Dec, vomited several times with headache and body shivering even took medicines. As expected, he couldn’t make it to NYE and spent the NYE alone in bed. We worried and could not really enjoy that night, as Sky Bar is managed by Sky Garden which is well known, the manager in Sky Bar suggested us to show the above with proof to the organizer of the event to get a refund.
We followed the suggestion, but what we received form the organizer was just a standard reject answer and a bottle of champagne if we visit again in Valentines! When we ask for further discussion, no reply is going to be received again…..”