“I don't think the staff knew. Much very unhelpful complete hickle de pickle mess not how it used to be and so so expensive will not ever be returning will shop elsewhere in future with trained helpful staff”
“Had a unexpected delivery of a garden table which was not told about delivered, and the box it came in was covered in oil and the courier left it on my drive so it left a oil stain on my drive , hopefully this will not happen on the rest of the delivery?”
“I wanted a pond pump they had listed as 'in stock' sent 2 email questions (both ignored) so I phoned, got the answer I wanted and ordered it. Next day received phone call saying they were out of stock and the listing should have been removed ages ago. I asked for a refund which they said they would do then hung up on me. I received the refund next day. CS could be better.”
“Not really worth one star. Item I wanted, although advertised as 'in stock' was in fact advertised in error (so they say). Not what I would expect from a reputable garden centre. Lets see how long it takes them to issue a refund. I will review again when they cough up. I paid immediately but doubt if they will reciprocate.”