“
First let me say I am a prime member that used to make my orders come the next day but not anymore, So do i keep prime not sure, Plus their prices really went up. On the positive they have an excellent return system, Great customer service, This is the only place i trust online to shop at. I will never move places i love Amazon Canada also you can reach them by phone that is a big plus to me
”
posted 3 months ago
- Michael Paquette
“
ca
- A small monthly fee provides me with free shipping, Amazon Prime Video and Music;
- Amazon stocks most of the products I'm looking for with choices among hundreds of vendors;
- Amazon has a free return policy, on most items, second-to-none;
- Amazon has specialty products not available in retail stores;
- Amazon has 1 & 2 day delivery;
- Their customer service is excellent;
- By example, if Canadian Tire or a Home Depot has the product you want to purchase, you have to drive to the store at .
”
posted 4 months ago
- Daryl Monaghan
“
Had an issue, my phone was stolen.
I asked customer service to close my account.
They complied π
And it took about 3 minutes.
Thank you so much, I was getting ripped off by some douche bags.
Thanks again Amazon!
You guys are great!
Sincerely,
πMark Alexander Dobson π
βπ»
”
posted 7 months ago
- Anonymous
“
Although the return pickup service, Dragonfly, picked up the wrong parcel, which was from Bath and Body Works, not Amazon, they credited me for the amount of my Bath and Body Works which has gone missing.
”
posted 1 year ago
- Louise K
“
Personally, Amazon has been exemplary. Let me know with enough time to unlock the gate. They put items carefully where requested. They even show a little map and how many more stops they are making. You can even watch this, which is kinda fun. Just keep doing what you're doing, Amazon.ca, you're a good and needed service.
”
posted 1 year ago
- 2FollowHim
“
Reading all the negative reviews on Amazon but my experience so far has been great. I'm with prime I get my delivery the next day, I had a return once and customer service treated me so well, I did find with my floor product that it was overpriced at Amazon and it was cheaper at home Depot and Canadian Tire so you have to be careful of that sometimes do your research but then with my bath products Colgate optic which by the way is a wonderful product some clothing items I found Amazon to be great I'm confused by all the bad ratings
”
posted 1 year ago
- Judy
“
Ordered product one day and was received the next day as promised. Complete satisfaction with their pricing and service.
”
posted 1 year ago
- Garry L Earle
“
Amazon has been getting worse. Customer service is hard to find then when you can talk to someone they can't seem to help you. I had to reach out to a manufacturer for warranty, they sent me a replacement (wrong address) through amazon truck. I tried to contact them to update the address, no one can help me. It's absolutely ridiculous.
”
posted 1 year ago
- Anonymous
“
It's fine as long as all goes well but it's virtually impossible to get in touch with them if you need customer service BEFORE you've placed an order. None of the 'help' links work, they just take you in circles and you can't find a phone number, email address or chat button to save your life.
”
posted 2 years ago
- Anonymous
“
Great delivery service.
also had an experience with returning an item and I was satisfied with the customer service.
my husband is upgrading our house railing and he found what he wanted in Amazon for a very fair price than somewhere else.
”
posted 4 years ago
- luciana