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Ancient Wisdom Wholesale Reviews

4.7 Rating 2,923 Reviews
93 %
of reviewers recommend Ancient Wisdom Wholesale
Company Reviews Product Reviews
11,142
 Questions Metrics
4.7
Based on 2,923 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Ancient Wisdom Wholesale Reviews
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Phone:

0114 272 9165

Location:

Ancient Wisdom Marketing Affinity Park, Europa Drive, Affinity Park
Sheffield
S9 1XT

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Gerald Austin
Verified Buyer
“Great products, but I would buy twice as much if you didn't go out of stock all the time...please try and keep plenty in stock for us to buy when required. Thank you”
Helpful Report
Posted 11 years ago
Hi Gerald, Thank you for your review. Sorry about that, we are aware of this issue. Our IT team is currently working on a new stock management system which will ensure that products are reordered in time. Kind regards, Katka
Posted 11 years ago
Sandra Nichols
Verified Buyer
“extremely good apart from goods that were out of stock. would have appreciated the option to be informed of goods so that an alternative could have been added to order before despatch”
Helpful Report
Posted 11 years ago
Jennifer
Verified Buyer
“Very prompt service, and if there happens to be any problems which is very rare, it is solved immediately without any fuss.”
Helpful Report
Posted 11 years ago
Maurice
Verified Buyer
“My biggest problem is continuity of supply, as I have very a very small storage area in the shop. I therefore need to make my orders little and often, this only breaks down when I cannot resupply from you”
Helpful Report
Posted 11 years ago
Hi Maurice, Thank you for your feedback. We really need to sort the stock availability. Out IT team is working on a better system which would identify and forecast the product lines that need reordering and minimize the number of out of stocks. Kind regards, Katka
Posted 11 years ago
Karen
Verified Buyer
“This is my first order as a start up business and I am very pleased with both the products and the speedy service.”
Helpful Report
Posted 11 years ago
Tina
Verified Buyer
“All deliveries have been perfect, one delivery was damaged but that's not your fault.”
Helpful Report
Posted 11 years ago
Vanessa
Verified Buyer
“Very pleased with my order, I can't wait to place another! It felt like Christmas”
Helpful Report
Posted 11 years ago
Annie
Verified Buyer
“I have been a customer for a few years, i love the offers and the gift of wine with my order. My only complaint is the products that are Constantly out of stock.”
Helpful Report
Posted 11 years ago
Hi Annie, Thank you for a such a nice review. The out of stocks are really frustrating.. our IT team is developing a new stock management software that should help to sort this out. Kind regards, Katka Kind regards, Katka
Posted 11 years ago
Liz/Anthony
Verified Buyer
“We have always found Ancient Wisdom to be reliable and efficient suppliers. If something is not right with your order they always sort it out with minimal fuss and staff are always helpful. Products are good quality, prices are always nice and low so profit margins do well. We like the huge range, and were very pleased when organic carrier oils were added to the catalogue. Ordering is easy and delivery is usually swift. An all round good supplier.”
Helpful Report
Posted 11 years ago
Susan
Verified Buyer
“Normally very good but the out of stocks was not good this time had difficulty in putting an order together”
Helpful Report
Posted 11 years ago
Hi Susan, Thank you for your review. We are aware of this issue. Our IT team is currently working on a new stock management system which will ensure that products get reordered in time. Efficient stock management is our priority this year. Kind regards, Katka
Posted 11 years ago
Yvette
Verified Buyer
“My only negative comment to an other wise very positive experience with shopping at Anicent Wisdom, is that one has to purchase a minimum order of £50.00 before VAT. I would use AW more if this band did not apply. This is due to the fact that quite often I don't need to place £50.00 orders. Kind regards”
Helpful Report
Posted 11 years ago
Hi Yvette, Thank you for your feedback. The minimum order is mainly to discourage the general public from ordering from our wholesale website. We are running 'Gold Reward Scheme' and one of the advantages includes no minimum order if you reorder within 1 month from your last order. You don't have to apply to become Gold Reward Member, this is done automatically. More details can be found on this link www.ancientwisdom.biz/gold-reward-scheme. Kind regards, Katka
Posted 11 years ago
Claire
Verified Buyer
“Always top class service, friendly and professional.”
Helpful Report
Posted 11 years ago
Nik-cola
Verified Buyer
“Really nice item well packed and good price”
Helpful Report
Posted 11 years ago
Gary
Verified Buyer
“the team were very helpful im really pleased with my order and quick delivery.”
Helpful Report
Posted 11 years ago
Beth
Verified Buyer
“wonderful and always fast delivery x”
Helpful Report
Posted 11 years ago
Miracles
Verified Buyer
“Great service but i do think the room sprays are expensive. It is also very expensive for shops to have t pay the full price to use as testers; one has to have testers to sell this kind of product, and it would be a good idea to offer a discount to stores for the testers.”
Helpful Report
Posted 11 years ago
Hi Courtney, Thank you for your review. It is a good idea about the testers, I put it on our wish list. Kind regards, Katka
Posted 11 years ago
Joy
Verified Buyer
“The last 2 times I have been to collect my orders and on both occasions my orders took about 40 mins to locate and were also incomplete. Each time the items that were missing were the items I needed most for my customers so I find this service very disappointing. No one informed me that the items were not in stock, had they done so I would have cancelled my order and bought elsewhere”
Helpful Report
Posted 11 years ago
Hi Joy, Thank you for your feedback. You shouldn't wait that long when you're collecting your order. We can contact you if something is out of stock, I've added this option to your account. The good news is that we received delivery of oils this week and the fractionated coconut oil is back in stock. Kind regards, Katka
Posted 11 years ago
Ian
Verified Buyer
“I don't really have any constructive criticism to add, everything went well as always. My order arrived in good time and I was kept up to date with its progress, I was even sent a delivery time from your courier which helps a lot. Top class!”
Helpful Report
Posted 11 years ago
Denise
Verified Buyer
“I have recently ordered glassware which was showing in stock but there were no stocks of it left. The glassware goes out of stock for a very long time and when it comes back into stock I can only order a small quantity. Very frustrating”
Helpful Report
Posted 11 years ago
Hi Denise, Thank you for your review. The glass candle holders have been out of stock for a while indeed. They come from China, we checked with our supplier and the next delivery is due in Summer 2015. Kind regards, Katka
Posted 11 years ago
NICK
Verified Buyer
“ONE WORD....MY OWN WORD.....FABLIS !!!!”
Helpful Report
Posted 11 years ago
Ancient Wisdom Wholesale is rated 4.7 based on 2,923 reviews
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