andsotobathe-co-uk Reviews

Name: andsotobathe-co-uk
Address: 37 East Street, Horsham
Rating: 4.87

4.9 Rating 46 Reviews

98 %

of reviewers recommend andsotobathe-co-uk

Company Reviews

Questions

Metrics

4.9

Based on 46 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01403 276266

Email:

info@andsotobathe.co.uk

Location:

37 East Street
Horsham
RH12 1HR

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bathroom started in July and still not finished !! The company didn’t once come see the work even though we complained many times - they were very quick to Take our money and the service has been appalling - wouldn’t recommend them even if they were the only company on this earth !!!!!!”

Helpful Report

Posted 4 years ago

Dear Mrs Nixon, Thank you for your review. We regret the incident when the manufacturer’s courier dropped your initial basin furniture, for which we are still fighting for compensation. This is going through the correct channels via the courier company – indeed, Jim has taken this up at the highest level – and we expect to have an answer within the next few weeks. As we do not charge customers for the installation, we therefore do not make site visits during the installation process. All installers are independent and self-managed, as outlined in advance of all projects, and we acknowledge that Paul made a number of errors. As a result, we have since removed Paul from the list of trusted installers that we introduce to customers. It is never our intention to leave a customer unhappy, nor is it ever the case that our support ends after receiving the deposit payment. Once again, we sincerely apologise for the delays you faced during the installation.

Posted 4 years ago

andsotobathe-co-uk is rated 4.9 based on 46 reviews