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Anglian windows Reviews

1.3 Rating 502 Reviews
D
Happiness Grade
D

Refund - Average

50.00%
Industry Average
Both assured me the order was cancelled and that my £249 deposit would be refunded within 28 working days.
posted 7 months ago - Dr Farshad Shiralipour
Then a letter that looked very unprofessional with no clarity stating the order was being cancelled and the deposit would be refunded.
posted 8 months ago - Disappointed
I will be requesting a refund.
posted 11 months ago - Anonymous
So a few days later I cancelled and asked for my refund.
posted 1 year ago - Taunton
Very bad workmanship. Aftercare poor. I urge you not to use this company. I requested them to do some tidying up of the steps they fitted to get from the patio doors they installed to the garden and eventually ended up having to have the work done privately. No one replied to my emails. After threats to involve Watchdog and Trading Standards they promised to give me a refund which did not arrive despite numerous phone calls to them.
posted 1 year ago - Anonymous
They prey on an 85 year single male taking nearly 1000 pound deposit before any work is carried out then when you cancel in the cooling off period they still try and hold onto your money, I'm still waiting for a refund and have had to escalate our situations. Stay away from these cowboys
posted 1 year ago - Anonymous
He tricks you into putting down a deposit, saying it’s fully refundable, then the communication stops.
posted 2 years ago - Anonymous
He agreed a refund on deposit was appropriate and would pass us over to insurance and compensation team to repair the damage to our house.
posted 2 years ago - George
Hi everyone please read this carefully stay away from Anglian windows and Anglian Home improvements they put me on situations very bad when I signed my contract they showed me all the designs I was really impressed and paid big deposit after that I tried to call them many times about progress my job but no response all they told they told me they are working on it after 3 months later they came to me and telling me the design they originally drawings it’s has some problems they can’t make exact the design if I’m not happy I can cancel the project and get my full refund then I decided to cancel the project and get my refund I thought they are big company so I can rely on them I didn’t bother to look any local builders now they showed me there nasty face they are threatening me if I don’t agree with there new project they offered me they will charge me 15% of total amount I have been trying to nice to them so when I told them I will take a legal action then they came back to me and offered me that they will keep my deposit and not going to charge me extra so I am not happy with there offer and I told them I never went to social media I thought if they come back to solve the issue I will keep quiet there cancelation team telling me the reason they keeping my deposit because they did lots of office work which is completely lie so people very careful with this company don’t put your self this situation that I am suffering I have medical condition I told them please don’t give me stress but they never bothered last thing I will tell you please careful please share with everyone you know Mohammad Uddin
posted 2 years ago - Mohammad Uddin
Very pushy salesman, giving me a 2 hour deadline to sign or prices will go up, paid deposit and promised surveys done in 3 days! Obviously this was false! Canceled order lets see how long it takes for deposit refund! Anglian were a good company 10 years ago, definitely wouldn’t recommend now!!
posted 2 years ago - Anonymous