Animed Direct Reviews

“ I paid for express delivery on 2 Oct and it is now 8 Oct and I still haven't received my order for my cat's veterinary diet. ”

“ Will no longer be using this company. Last 2 time sensitive prescription items have had to be chased up. Both items have taken 7 days to arrive. I have been promised that a refund will follow for express delivery charge paid. Unfortunately this company is no longer reliable. ”

“ 2) fast delivery Cons: 1) God awful customer services, not very friendly on the telephone, in fact I’d go as far as to say they are quite rude and reluctant to want to help, when emailing it’s someone different every time so you never get any continuity and never get any answers to your questions which is frustrating. ”

“ I asked if they could amend the delivery to next day due to now being urgent - they couldn't / or wouldn't So if you are considering ordering from this company, I strongly recommend you think again. ”

“ Used this company for 8 years plus don’t know what has happened to them emailed prescription rang and paid for tablets with express delivery 4 weeks later nothing can’t get in touch they don’t answer phones had to get onto my bank to get money back never again ”

“ I ordered vetoryl for my dog jenks on a live subscription and express delivery and they took 10 days and left my dog with no medication when I rung to complain they hung up on me for being annoyed and haven't yet reimbursed me for having to buy my dogs meds over the counter at my vets, Anna the woman I spoke to was completely unsympathetic ”

“ 5 days after l check my account after not having any emails back regarding delivery only to see its not even been processed yet. ”

“ Still waiting for delivery after 7 days - never had this problem before - always received emails advising off anticipated delivery - the new web site is not as user friendly as before - will be changing my supplier ”

“ Absolutely disgusting service!! Will use animed again! I placed an order on Friday and paid for express delivery and it hasn't arrived. ”

“ Had to get extra tables from the vets while I wait otherwise my dog would now be dead!! My money went out 4/12/24 with fast delivery so I got it next day. ”