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Used this company for 8 years plus don’t know what has happened to them emailed prescription rang and paid for tablets with express delivery 4 weeks later nothing can’t get in touch they don’t answer phones had to get onto my bank to get money back never again
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posted 1 month ago
- Andrew Johnson
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I ordered vetoryl for my dog jenks on a live subscription and express delivery and they took 10 days and left my dog with no medication when I rung to complain they hung up on me for being annoyed and haven't yet reimbursed me for having to buy my dogs meds over the counter at my vets, Anna the woman I spoke to was completely unsympathetic
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posted 3 months ago
- warren bond
“
5 days after l check my account after not having any emails back regarding delivery only to see its not even been processed yet.
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posted 4 months ago
- mike
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Still waiting for delivery after 7 days - never had this problem before - always received emails advising off anticipated delivery - the new web site is not as user friendly as before - will be changing my supplier
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posted 4 months ago
- John Dowers
“
Absolutely disgusting service!! Will use animed again!
I placed an order on Friday and paid for express delivery and it hasn't arrived.
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posted 5 months ago
- Natalie
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Had to get extra tables from the vets while I wait otherwise my dog would now be dead!! My money went out 4/12/24 with fast delivery so I got it next day.
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posted 6 months ago
- K churm
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Ordered on fri 6th sep for tue delivery as I was going away .
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posted 9 months ago
- Gwyneth O'Neill
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They don’t answer phones. They do t answer emails . Are they even a real company if you can’t get hold of them. ? They charged me extra for express delivery but informed via standard email to everyone everything is delayed. I am very concerned
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posted 9 months ago
- Anonymous
“
Lack of care. They sell medication not candies therefore service should be efficient. Their waiting time so too long and you don’t get to find it out when you pay for order and only like 2 days after. Service that I paid express delivery is now 9 days and they won’t me to cancel it and reorder. Obviously you have to wait 10 days for refund and pay again for another order. I will not use their service again surely
”
posted 10 months ago
- Anonymous
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Ordered several times prescription meds service been good although have been let down once before for canninsulin delivery issues.
”
posted 1 year ago
- Anonymous