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Ann Summers Reviews

4.0 Rating 117 Reviews
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Happiness Grade
Read Ann Summers Reviews

About Ann Summers:

Welcome to Ann Summers, the home of sexual pleasure, empowerment and unapologetic confidence.

For over four decades, we’ve redefined what it means to feel sexy, powerful and fully in control of your pleasure. From seductive lingerie to the very latest in toy innovation, everything we create is designed to make you feel extraordinary, inside and out.

Our lingerie is more than beautiful, it’s thoughtfully crafted to flatter, empower and excite. Whether you’re looking for elevated everyday styles with a sensual twist or provocative statement pieces to embrace your bolder side, each collection celebrates every curve, every shape and every desire.

When it comes to pleasure, we’ve proudly led the revolution. As the authority in sexual wellbeing, we bring you world-class vibrators, innovative toys and pleasure enhancing accessories that turn solo or partnered play into unforgettable, confidence building experiences.

From indulgent lubes and silky oils to sensual fragrances that heighten desire, every detail is designed with your pleasure in mind, helping you feel powerful, desired and in control.

Because when it comes to pleasure, nobody does it quite like Ann Summers, where desire meets design, and confidence is always the sexiest thing you can wear.

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Customer Service - Good

80.77%
Industry Average
TLDR: Shep was brilliant, highly recommend her service! On Sunday 12th July, I finally braved going into the Nottingham store to buy something a little “exciting”, so I wanted to take the time to recognise the exceptional service I received from Shep.
posted 2 months ago - Anonymous
I visited Ann Summers for a bra fitting, I was attended to by Charlotte who was very attentive, friendly and helpful in finding the right styles and checking that they fitted me correctly. She encouraged me to try on some different styles of bra that I may have been frightened to try on my own, with this I purchased two beautiful bras that fit and look amazing! I’ll be back very soon.Great value for money and top customer service! Thank you so much Charlotte 🙌🏻☺️☺️⭐️⭐️
posted 4 months ago - A W
Danielle was great, knowledgeable and even managed to upsell us some perfume! Great service.
posted 5 months ago - Anonymous
Welcoming store and super friendly staff! staff always make you feel relaxed like you’re shopping with your friends, beautiful staff member Erin has great product knowledge and suggestions :) Thank you so much for your excellent customer service!!
posted 8 months ago - Chloe
Beautiful JEN and G have exceptional customer service today at Ann Summers in Oxford street was really helpful and assisted with my order
posted 9 months ago - Anonymous
Thank you Nat for your excellent customer service. Bristol Cabot Circus
posted 9 months ago - Anonymous
A great service ensuring that the staff member gets the sale and customer is happy.
posted 1 year ago - Annejanette D
The customer service was amazing and Halle was very helpful in the Trafford centre store.
posted 1 year ago - Anonymous
Soph and June are a Credit to Anne Summers and went over and above to provide Excellent customer service on Thursday 19/12/2024. I have recently lost a lot of weight and Soph and June could not do enough to help and were extremeley Professional and helpful. I will definately shop in this store again and recommend to friends and family. Thankyou so much, Soph and June, you made me and my boyfriend's day xx
posted 1 year ago - Female C
Amy B was amazing in her customer service today and went above and beyond to help my sister and I find the right sizing. Incredibly helpful and very happy with the staff in the store.
posted 2 years ago - Eskay