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Anorak Reviews

4.7 Rating 3,939 Reviews
93 %
of reviewers recommend Anorak
4.7
Based on 3,939 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Anorak Reviews
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Location:

Anorak PO Box 80671,
London
United Kingdom
SE23 9GD

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Anonymous
Anonymous  // 01/01/2019
Returned a cardigan written 3 emails but no reply Your Refund request # 084B5C1672636: Approved Anorak To: jacquie.franklin@btinternet.com 24 Mar Show details 1 Your return request has been processed Hi Jacquie Franklin, Your return request #084B5C1672636 has been approved. To return your order, simply follow the simple instructions below: 1) Print out the returns label we'll email you. 2) Pack your items back into the box or bag they arrived in and secure them for delivery. If these are damaged, please use an alternative. 3) Drop off the parcel at your nearest Collect+ point. Once the returned items are recieved, it can take up to 21 working days for a refund to show up in your account, we'll let you know as soon as your refund has been processed. Please note, we can only refund items that are returned undamaged in their original packaging, unless they are faulty. All the best, Anorak You're getting this status email because you submitted a return request. If you wish to stop receiving updates about this return, please contact the store owner.
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Posted 2 years ago
I have not yet received this item. Can you track it for me please?
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Posted 2 years ago
Hi Aileen, Thank you for getting in touch. I can see your order has now reached the sorting office therefore it should be delivered very soon! Best wishes Team Anorak
Posted 2 years ago
Really quick delivery. Pleased to support a business with strong ethics. Highly recommend.
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Posted 2 years ago
Speedy delivery
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Posted 2 years ago
I really liked the items that I saw on Anorak online, particularly the dress that I purchased.
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Posted 2 years ago
Omg just got my dress!! Graphic heart midi shirt dress Wow wow wow Beautiful material colour just excellent Will definitely be ordering again Love ❤️
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Posted 2 years ago
2 weeks later and I am still waiting for my items to arrive, they are being held at US customs in Chicago.
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Posted 2 years ago
Hi Lesley, Thank you for getting in touch. I can see your order is currently with customs, have you received a notification to pay for customs charges at all? I have popped a link to our delivery page which mentions this: https://www.anorakonline.co.uk/pages/delivery-information-1 If you have any further issues please do get in touch with us directly so we can help resolve this for you. Best wishes Team Anorak
Posted 2 years ago
Fun purchase I am beach towel ready... if not body
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Posted 2 years ago
Easy ordering and quick delivery
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Posted 2 years ago
Great product, delivered quickly, highly recommended.
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Posted 2 years ago
The first time I've ever bought from anorak, it won't be my last.
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Posted 2 years ago
Nice-looking products and ethical company, but very expensive given the quality of the items.
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Posted 2 years ago
The duck pattern is cute and its big plus easy to clean. went to picnic with this and had a wonderful experience
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Posted 2 years ago
Good quality goods and quick delivery.
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Posted 2 years ago
Really beautiful, great quality dress. Quick delivery.
Anorak 5 star review on 6th April 2023
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Posted 2 years ago
Great quality jumper, and arrived quickly. Thanks :)
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Posted 2 years ago
Fab one stop shop for gorgeous towels and frocks.
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Posted 2 years ago
Bought for Spring/Summer so not worn yet but love the print, fabric & loose fitting style. Plus ethical - what's not to like?
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Posted 2 years ago
Beautiful bees!
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Posted 2 years ago
Excellent service.
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Posted 2 years ago
Anorak is rated 4.7 based on 3,939 reviews